Supervisor, Technical Records

Transatat1; Montreal (administrative region); Hybrid; CAD 120,000 - 180,000; Full time

Job summary

Transat is seeking an experienced Manager, Aircraft Import and Export, to oversee the Technical Records team and ensure the integrity and compliance of maintenance records. You will align with Transport Canada, manufacturers, and company manuals while supporting day-to-day operations.

You will coordinate with Engineering, Maintenance, QA, and Supply Chain to optimize processes, maintain security of records, and lead special projects as needed.

Qualifications

• College diploma or equivalent combination of education and experience.
• Minimum of 10 years in an aviation technical records environment.
• Excellent knowledge of aircraft leasing standards and requirements.
• Good knowledge of aircraft maintenance programs is a plus.
• Strong communication, collaboration, organizational, and attention-to-detail skills.
• Ability to manage time, priorities, and urgent matters in a dynamic environment.
• Proficiency with MS Office and comfort with AI tools (Copilot).
• Fluency in French and English; Quebec work language often French, with English for collaboration.

Responsibilities

• Supervise, coach, and support Technical Records team members.
• Lead planning and coordination of departmental activities.
• Identify training needs and process improvements within policy.
• Maintain a complete maintenance records system compliant with industry standards.
• Coordinate with Engineering, Maintenance, QA, and Supply Chain to optimize processes.
• Collaborate with stakeholders in aircraft import/export to ensure efficient workflow.
• Ensure security, integrity, and availability of aeronautical records.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Time management

Team coaching

Education

College diploma

Tools

MS Office (Word, Excel, Outlook, Teams)

Copilot / AI tools

Job description

In collaboration with the Manager, Aircraft Import and Export, the incumbent oversees the activities of the Technical Records team and ensures the integrity, compliance, and efficiency of aircraft maintenance records. The person in this role ensures that Transport Canada, manufacturer, and company maintenance manual requirements are met at all times while supporting the department's day-to-day operations.

Responsibilities

• Supervise, coach, and support Technical Records team members by providing effective guidance and knowledge transfer.
• Act as a team leader and contribute to the planning and coordination of departmental activities.
• Identify training needs and process improvement opportunities in accordance with company policies.
• Ensure the maintenance of a complete maintenance records system that complies with aircraft leasing industry standards and regulatory requirements.
• Coordinate activities with Engineering, Maintenance, Quality Assurance, and Supply Chain teams to optimize processes and support problem resolution.
• Collaborate with stakeholders involved in aircraft import and export activities to ensure an efficient workflow.
• Ensure the security, integrity, and availability of technical records for aeronautical products.
• Participate in special projects and perform other related duties as assigned by management.

Qualifications

• College diploma or an equivalent combination of education and relevant experience.
• Minimum of 10 years of experience in an aviation technical records environment.
• Excellent knowledge of aircraft leasing standards and requirements.
• Knowledge of aircraft maintenance programs is considered an asset.
• Strong communication, collaboration, organizational, and attention-to-detail skills.
• Demonstrated ability to effectively manage time, priorities, and urgent matters in a dynamic operational environment.
• Excellent proficiency with MS Office applications (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI technologies (e.g., Copilot).
• Ability to quickly learn and adapt to new technologies.
• Oral and written fluency in French and English.*
• A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Please note that the internal title for this position may differ from the title displayed in this posting.

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

#LI-ÉL1

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.