Supervisor/Team Leader

Triple O's Restaurants; Vernon; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

E-Learning training

Leadership workshops for growth

Complimentary meals on shift

Perks program with discounts

Job summary

Triple O’s Restaurants is seeking a Interim Supervisor/Team Leader to support the Management Team in Vernon, BC. You will supervise daily shifts, engage with guests, and lead staff development while upholding brand standards and food safety.

This role requires hands-on leadership, strong communication, and a commitment to continuous improvement within a fast-paced premium quick-service environment.

Qualifications

• Supervisory or team-leading experience required.
• Strong focus on guest service and quality.
• Solid understanding of restaurant operations and controls.
• Knowledge of Food Safe and WorkSafe requirements preferred.
• Experience in training and developing staff.

Responsibilities

• Oversee daily shifts while actively working with the team.
• Manage guest relations and ensure excellent service.
• Train and mentor team members to uphold standards.
• Enforce high standards of cleanliness and food safety.
• Open or close the restaurant as needed.

Skills

Team leadership

Guest relations

Staff training

Food safety

Communication

Financial understanding

Job description

Do you enjoy working with a fun, proud and hard-working team? How about being part of one of British Columbia’s most iconic brands?

Triple O’s is a BC based premium quick service brand, famous for incredibly delicious award-winning burgers, fresh cut Kennebec fries, Secret Triple “O” Sauce and premium hand scooped milkshakes. A great place to visit and a great place to work that always delivers delicious flavour

As a Triple O’s Supervisor/Team Leader, you play an important role in supporting the Management Team. Responsibilities include:

• Day to day shift supervision while working “hands-on” with the team
• Guest relations
• Training and developing team members
• Reinforcing the highest standards of service, cleanliness and food safety
• Opening or closing the restaurant as needed

Our benefits include:

• Competitive compensation and benefits
• Extensive E-Learning training
• Leadership workshops for growth and development
• Complimentary meals on shift with our delicious food – priceless!
• Access to Perks program that offers discounts to various attractions, events, shopping, travel and more

Requirements

• Previous supervisory or team leading experience
• Passion for service and commitment to quality
• Conceptual understanding of restaurant operational controls and financial statements
• A thorough understanding of Food Safe and WorkSafe requirements
• Experience with training and developing a team
• Strong communication and interpersonal skills
• High energy and enthusiasm
• Commitment to continuous learning and improvement

About The Company

Why Triple O’s?

• Unique market positioning and wide appeal
• A welcoming, dynamic environment
• Competitive compensation
• The chance to work with an iconic organisation. Triple O’s is a division of White Spot Limited, one of Canada’s Best Managed Companies and Best Loved Brands.

Triple O’s Gift Cards are a great way to show your love for Burgers, Fries & Shakes! Whatever the occasion, share the craveable taste of Triple O’s with your friends, celebrate with family and show your appreciation for co-workers today!