Supervisor, Revenue Services

City of Whitehorse; Whitehorse; On-site; CAD 90,000 - 120,000; Full time

Job summary

City of Whitehorse is seeking a Supervisor, Revenue Services to lead property taxation, utility billing, and accounts receivable. This role ensures financial integrity, regulatory compliance, and ongoing improvements to revenue processes.

The ideal candidate brings a degree in Accounting or related field, with 5+ years in progressively responsible roles, including supervision in public sector. CPA is advantageous.

Qualifications

• Degree in Accounting, Business Administration, or related discipline.
• At least five years of progressively responsible experience, including two years in a supervisory role in municipal/public sector.
• CPA designation would be considered an asset.

Responsibilities

• Provide strategic leadership and operational oversight for revenue functions (property taxation, utility billing, accounts receivable).
• Ensure policy compliance, financial integrity, and continuous improvement of revenue-related systems.
• Lead a team, manage escalations, and advise on revenue matters.
• Collaborate with internal and external stakeholders to support financial sustainability.

Skills

Strategic leadership

Financial analysis

Team leadership

Stakeholder relationship management

Strong communication

Education

Degree in Accounting

Business Administration degree

CPA designation (asset)

Tools

ERP systems

Integrated revenue platforms

Job description

The City of Whitehorse is the municipal government of Yukon’s capital and largest city, serving a vibrant and growing community of approximately 36,000 residents. Known as the "Wilderness City", Whitehorse offers an exceptional quality of life, combining modern amenities with unparalleled access to outdoor recreation, rich cultural experiences, and stunning natural landscapes. Guided by an elected Mayor and Council, the City is committed to delivering essential services that support the well-being, sustainability, and growth of the community. As an employer, the City of Whitehorse fosters a collaborative, inclusive, and employee-focused workplace where staff play a meaningful role in shaping the future of one of Canada’s most unique and dynamic northern communities.

Reporting to the Manager, Financial Services, the Supervisor, Revenue Services provides strategic leadership and operational oversight for the City of Whitehorse’s revenue functions, including property taxation, utility billing, and accounts receivable. This role is responsible for ensuring the effective delivery of revenue programs, maintaining financial integrity and legislative compliance, and driving continuous improvement across revenue-related policies, systems, and processes. Leading a dedicated team, the Supervisor serves as a key advisor on revenue matters, providing financial analysis, overseeing complex issues and escalations, and supporting the City’s long-term financial sustainability. This is an excellent opportunity for a collaborative and forward-thinking leader to make a meaningful impact within a growing municipality and contribute to the success of the Whitehorse community.

The ideal candidate has a degree in Accounting, Business Administration, or a related discipline, along with at least five years of progressively responsible experience, including two years in a supervisory role within a municipal or public sector environment. A CPA designation would be considered an asset. They bring direct experience in property assessment, taxation, and utility billing, as well as extensive knowledge of municipal revenue legislation, regulatory requirements, and public sector accounting standards (PSAB). Experienced with enterprise financial systems and integrated revenue platforms, they are highly organized and skilled at managing competing priorities, leading teams, and solving complex problems. The successful candidate is a strong communicator and relationship builder who can effectively collaborate with internal stakeholders, external agencies, and the public while supporting the City of Whitehorse's commitment to financial integrity, operational excellence, and long-term sustainability.

We thank all those who express an interest, however only those chosen for further development will be contacted.

Diversity, Equity, and Inclusion

City of Whitehorse is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers and City of Whitehorse throughout the recruitment, selection and/or assessment process to applicants with disabilities.