supervisor - retail

BSW BEAUTY SUPPLY O / A REX BEAUTY INC.; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A retail beauty supply company in Toronto is seeking a sales supervisor to oversee staff and manage daily operations. The ideal candidate will have a secondary school diploma and 3-5 years of related experience. You will be responsible for training staff, handling customer inquiries, and ensuring smooth sales operations. This is a permanent position offering health and dental benefits in a fast-paced work environment.

Benefits

Dental plan

Disability benefits

Health care plan

Group insurance benefits

Diversity training for newcomers and refugees

Cultural training for Indigenous workers

Qualifications

• 3 years to less than 5 years of experience required.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Order merchandise.
• Resolve issues including customer requests, complaints, and supply shortages.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Attention to detail

Organizational skills

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Work term and language

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week