Supervisor – retail

Canada Job Bank; Hanover; On-site; CAD 38,000 - 48,000; Full time

Job summary

Shell Canada, located in Hanover, Ontario, is seeking a Supervisor – retail to lead sales staff and manage daily store operations. The role requires organizing schedules, training new staff, ordering stock, and ensuring high customer service standards in a fast-paced retail environment.

The ideal candidate has 1–2 years of related experience, fluent English, strong communication skills, and demonstrated reliability and teamwork.

Qualifications

• Fluent English language.
• Secondary school graduation certificate.
• 1–2 years of experience in a related industry.
• Capable of supervising 1–2 and 3–4 people.
• Strong interpersonal and communication skills.
• Retail industry experience.

Responsibilities

• Assign duties to sales workers.
• Hire and train staff or arrange training.
• Order merchandise.
• Authorize the return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Organize and keep inventory.
• Resolve problems such as customer complaints and supply shortages.
• Supervise and coordinate activities of employees.

Skills

Interpersonal skills

Fluent English

Excellent oral communication

Client focused

Organised and flexible

Team player

Reliable

Education

Secondary school graduation

Job description

Shell Canada based in 13553 Bruce County Road 10, Hanover, ON N4N 3B9 is inviting applications from suitable candidates for the position of Supervisor – retail who are self‑motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full‑time job.

Employer Name: Shell Canada
Position: Supervisor – retail
No. of vacancies: 1
Salary: $21.00 hourly / 35 to 44 hours per week
Employment type: Permanent employment, Full time
Location: 13553 Bruce County Road 10, Hanover, ON N4N 3B9

• The candidate must assign duties to sales workers.
• The candidate must hire and train or arrange for staff training.
• The candidate must order merchandise.
• The candidate must authorise the return of merchandise.
• The candidate must establish work schedules.
• The candidate will be responsible for selling merchandise.
• The candidate will be responsible for preparing reports on sales volumes, merchandising and personnel matters.
• The candidate must organize and keep inventory.
• The candidate will be responsible for resolving problems that arise, such as customer complaints and supply shortages.
• The candidate will be expected to supervise and coordinate the activities of employees.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be capable of supervising 1 to 2 people and 3 to 4 people.
• The candidate should be accurate.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate should be organised and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate must work in the retail industry.

Security and safety

• The candidate must be bondable.

Work conditions and physical capabilities

• The candidate must be willing to work long hours in sitting, standing, and walking positions.
• The candidate must be willing to work in a standing position for extended periods of time.