Supervisor, Quality

ROCKWOOL North America; Milton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading manufacturer of stone wool solutions in Milton, ON, is seeking a Supervisor, Quality to oversee quality control operations. The ideal candidate will have a bachelor's degree and 3-5 years of experience in quality systems. Key responsibilities include supervising lab operations, ensuring compliance with specifications, and driving staff training. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

Comprehensive benefits package including Health, Dental, Vision

Generous Paid Time Off (PTO)

Retirement Pension Matching Program

Educational Assistance

Fitness Reimbursement

Qualifications

• 3-5 years’ quality systems experience in a manufacturing environment.
• Experience with lab testing preferred.
• Ability to meet physical requirements of the plant environment.

Responsibilities

• Supervise day-to-day QC lab operations.
• Ensure product compliance and timely inspections.
• Drive staff training and scheduling.

Skills

Leadership skills

Analytical skills

Communication skills

Proficiency in MS Office

Education

Bachelor’s degree in science/engineering or equivalent experience

Tools

Quality systems knowledge

Continuous improvement tools (e.g., 8D, A3, Lean/5S)

Job description

We are seeking a talented and experienced Supervisor, Quality at Milton, ON to join our Quality Team. Shift Work 8 hours, 8:30 AM to 5:00 PM, Monday to Friday.

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Your future team:

You will become part of the Quality team reporting to the Quality Manager. The team consists of 14-15 team members.

What you will be doing

• Supervise day‑to‑day QC lab operations and supervise the Quality Control team, reporting to the Quality Manager.
• Ensure analytical accuracy, product compliance and timely inspection/testing against established specifications.
• Control nonconforming product through segregation, documentation and corrective action.
• Maintain calibration and verification of lab equipment and accurate, traceable quality records.
• Investigate customer complaints, support root‑cause analysis and communicate results to factory management.
• Drive staff training, scheduling, performance reviews and adherence to health & safety practices.

What you bring

• Bachelor’s degree or college diploma (science/engineering preferred) or equivalent experience.
• 3–5 years’ quality systems experience in a manufacturing environment; lab testing experiences an asset.
• Strong leadership, communication and analytical skills with experience managing staff.
• Proficiency in MS Office and familiarity with quality systems and continuous improvement tools (e.g., 8D, A3, Lean/5S).
• Ability to work in a plant environment and meet physical requirements (standing, lifting, temperature variations).

What we offer

At ROCKWOOL, our culture is one of teamwork, respect and support. We offer a competitive salary, rewarding career and a comprehensive benefits package, including but not limited to:

• Competitive salary
• Comprehensive benefits package including Health, Dental, Vision, Massage Therapy and more
• Generous Paid Time Off (PTO) and Paid Holidays
• Retirement Pension Matching Program
• Life and Disability Programs
• Educational Assistance
• Top up plans for maternity and paternity leave
• Fitness Reimbursement
• Employee Assistance Program (EAP)

Who we are

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living.

Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Diverse and Inclusive Culture

We want all our people to feel valued, respected, included, and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.

At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity, and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, colour, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.