Supervisor, patent paralegal team

ROBIC; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible schedule

Remote work up to 3 days

RRSP plan with employer contribution

Vacation from day one

Telemedicine services

Job summary

ROBIC, an internationally renowned IP and business law firm, seeks a dynamic Supervisor, Patent Paralegals in Montreal to lead a team of six paralegals and maintain high-quality client service.

You will collaborate with the Director of Operations and HR, set KPIs, coach staff, and drive process improvements while upholding confidentiality and professionalism in a flexible, people-focused workplace.

Qualifications

• Diploma in Paralegal Technology, LL.B./LL.D., or equivalent combination of education and experience.
• Minimum of seven years of experience as a Paralegal.
• Excellent proficiency in both French and English, spoken and written.
• Experience in patent law is an asset.
• Experience leading or managing a team is a strong asset.
• Proficiency with Microsoft Office Suite applications, including Excel, Word, PowerPoint, and Outlook.

Responsibilities

• Lead and develop the Patent Paralegal team and monitor KPIs.
• Coordinate training, onboarding, and performance management.
• Oversee quality control and ensure procedures are followed.
• Participate in interviews and staff selection with HR.
• Support process improvements and cross-functional collaboration.
• Perform Patent Paralegal duties as required to support the team.

Skills

French and English

Leadership

Microsoft Office

Education

Paralegal Diploma or LL.B./LL.D.

Tools

Microsoft Office Suite

Job description

Are you a positive and results-driven change agent? Are you recognized for your strong management skills and ability to inspire and engage teams? Are you looking to work in a dynamic, people-focused environment? This opportunity may be for you!

Founded in 1892, ROBIC is an internationally renowned firm bringing together professionals with diverse expertise, including lawyers, scientists, and engineers specializing in intellectual property and business law. In 2023, ROBIC joined the IPH Limited group, an international network of intellectual property firms operating across ten jurisdictions and serving clients in more than 25 countries.

ROBIC is seeking a dynamic Supervisor, Patent Paralegals to lead, motivate, and develop the Patent Paralegal team. Your primary responsibility will be to manage a team of six (6) patent paralegals, supported by the team's Coordinator. In this role, you will ensure the team achieves the firm's strategic objectives while maintaining the highest standards of quality, client service, and operational excellence.

WHY JOIN THE ROBIC TEAM?

• To be part of a people-focused and dynamic team;
• To have a meaningful impact within a firm that is constantly evolving and open to new ideas;
• To enjoy a flexible work schedule that supports work-life balance;
• To have the option to work remotely up to 3 days per week;
• To benefit from every second Friday off year-round through a time-banking program;
• To access a wide range of employee benefits, including: group insurance, RRSP plan with employer contribution, sick days, years of service recognition program, peer recognition programs, vacation days available from day one, telemedicine services for you and your family, an employee assistance program, OPUS discount, a free on-site gym, and more;
• To work in a bright, fully renovated office space that is easily accessible by public transit, with complimentary coffee available at all times;
• To collaborate with some of the most respected lawyers, engineers, and scientists in intellectual property in Canada;
• To join an employer recognized among the Best Workplaces in Professional Services nationwide and certified as a Great Place to Work for the past three consecutive years.

Responsibilities

Management (50%)

• In collaboration with the appropriate stakeholders, ensure team members receive the necessary training to achieve the highest operational standards.
• Continuously monitor industry best practices and ensure that internal processes and procedures remain aligned with market standards.
• In collaboration with the Director of Operations, establish relevant KPIs and monitor performance against them (e.g., utilization rates, activity tracking, etc.).
• Plan, organize, and lead team meetings in collaboration with the Team Coordinator.
• Prepare and conduct one-on-one meetings, providing constructive feedback to support team members’ professional development.
• Participate in process improvement initiatives.
• Participate in Operations Management Team meetings.
• Communicate procedural changes from various patent offices and participate in training sessions provided by those offices.
• Respond to questions from team members, colleagues, and external stakeholders.
• Ensure quality control of completed work and compliance with established procedures.
• Ensure departmental objectives are achieved.
• Provide coverage for other Supervisors during vacations and absences.

Human Resources (20%)

• Participate, in collaboration with Human Resources, in interviews and selection processes for Patent Paralegal positions.
• Support the onboarding and integration of new employees.
• Establish performance standards for the team and provide coaching and guidance as needed.
• Assess team members’ skills and performance, ensuring they are aligned with the firm's objectives.
• Manage employee relations and performance-related matters in collaboration with the Human Resources team.
• Approve team members’ vacation requests, absences, and overtime.
• Provide performance feedback during annual review meetings.
• Foster team engagement and alignment around shared goals.
• Act as a positive change agent and encourage team members to embrace organizational changes.

Patent Paralegal Responsibilities (30%)

• Maintain a thorough understanding of internal processes and the Patent Paralegal function.
• Update internal procedures, training materials, and reference guides as needed.
• Perform Patent Paralegal duties as required to support the team’s success and overall operational effectiveness.

Requirements And Skills

• Diploma in Paralegal Technology, Bachelor of Laws (LL.B./LL.D.), or any other relevant combination of education and experience.
• Minimum of seven (7) years of experience as a Paralegal.
• Excellent proficiency in both French and English, spoken and written.
• Experience in patent law is considered an asset.
• Experience leading or managing a team is a strong asset.
• Proficiency with Microsoft Office Suite applications, including Excel, Word, PowerPoint, and Outlook.
• Strong leadership skills with the ability to motivate and engage a team.
• Sound judgment and strong analytical capabilities.
• Excellent organizational skills with the ability to manage multiple priorities effectively.
• High level of professionalism, confidentiality, and discretion.

We are looking for a standout candidate who will bring strategic expertise to support ROBIC’s continued growth and evolution. We offer a competitive salary and a comprehensive range of distinctive benefits, all within a warm and stimulating work environment.

In 2024, 2025 and 2026, ROBIC was recognized among the Best Workplaces in Professional Services in Canada, in addition to being proudly certified as a Great Place to Work for three consecutive years based on feedback from our team members. These recognitions reflect our genuine commitment to the well-being of our people. At ROBIC, we firmly believe that everyone plays an essential role in fostering a positive, caring, and inclusive workplace culture. We are dedicated to continuously evolving and implementing best practices to ensure our team members are simply happy.

Our firm is also a proud member of the LLD (Legal Leaders for Diversity and Inclusion) network. By being part of this network, we reaffirm our commitment to providing all team members with an inclusive work environment that values diversity, equity, and inclusion—where everyone feels welcomed and empowered to reach their full potential. We believe in and uphold the principle of employment equity, and we encourage all qualified candidates representing the diversity of our communities to apply.

We invite those who share our passion to join us and contribute to our continued success.