Supervisor, Middle Office

Citco GSGS; Halifax; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services firm in Halifax is seeking an experienced professional to manage reconciliation teams within the Client Service and Delivery group. The ideal candidate has over 4 years of experience in financial services, strong analytical skills, and a solid understanding of various financial instruments. This position requires excellent communication skills and the ability to supervise and coach staff effectively. Benefits include flexible working arrangements and a commitment to diversity.

Benefits

Comprehensive benefits

Flexible working arrangements

Training and education support

Qualifications

• 4+ years in Financial Services is required.
• Professional accounting designation is an asset.

Responsibilities

• Assist in managing teams within the Reconciliations group.
• Supervise Analysts and Senior Analysts in servicing clients.
• Ensure effective troubleshooting of technical issues.
• Be a subject matter expert on Reconciliation processes.

Skills

Product knowledge

Advanced MS Excel skills

Strong customer relationship management

Analytical skills

Supervisory skills

Excellent communication skills

Knowledge of Hedge or Mutual Funds

Education

Bachelor or Master level degree

Job description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

About You

• You have a Bachelor or Master level degree.
• You have 4+ years in Financial Services.
• You have Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
• You have advanced skills in MS Excel.
• You have strong customer relationship management skills.
• You have strong analytical skills.
• You have experience supervising/coaching staff.
• You have excellent communication skills.
• You have knowledge of Hedge or Mutual Funds.
• Professional accounting designation is an asset

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Responsibilities

• Assist in the management of a team within the Reconciliations, Client Service and Delivery group. The Reconciliations function is responsible for reconciling client transactions to third party data, to ensure the integrity and accuracy of the records. The focus of the CSandD function is to identify and resolve issues described in the 3rd party reconciliations, to ensure that the portfolio is maintained (cash flows and security updates), and that any residual risk is captured and signed off prior to production of financial statements.
• Have an in-depth understanding of the risks, cash flows and best practice protocols required to be able to service your clients and you will be diligent reviewing the work of others, assisting and coaching them to success. You will be able to support and execute sign off.
• Supervise a team of Analysts and Senior Analysts supporting them and your Manager in servicing your clients.
• Ensure the team is able to work effectively, troubleshooting technical issues and working with the Manager to ensure that people are well matched to their work.
• Work with your team and with clients to ensure that risk on positions and activity is captured, with exposures supported or escalated.
• Monitor and manage regular break resolution and month end signoff responsibilities, ensuring consistent timeliness and accuracy. Ensure that best practice protocols are consistently applied.
• Be a subject matter expert on Reconciliation processes and systems; well versed in financial instruments and the economics of maintaining positions (both theoretical and practical application in our internal system).
• Support the conversion of any new clients and existing migrations, actively managing projects through to successful integration.
• Coach and develop staff to perform successfully in their current roles and develop them into leadership positions.