Supervisor, Letter Carrier, Weekend

Canada Post / Postes Canada; Ottawa; On-site; CAD 40,000 - 57,000; Part time

Job summary

Canada Post / Postes Canada in Ottawa is seeking a Part-Time Delivery Operations Supervisor to oversee daily mail sortation, routing and delivery on weekend shifts.

The role requires bilingual imperative proficiency, a valid driver’s license, and at least 1 year of team management experience or 2 years in a unionized environment. You will coach staff, monitor performance and ensure safety and service commitments.

Qualifications

• High School diploma or provincial equivalent (GED) (Equivalent Experience, as defined below, may be accepted in lieu of a High School Diploma).
• Minimum 1 year experience managing a team OR minimum 2 years’ experience working within a unionized environment.
• Working knowledge of Microsoft Office.

Responsibilities

• Plans, directs and inspects the daily operation of a work unit to ensure efficient sortation, routing and delivery of mail.
• Schedules staff, determines the need for extra relief staff and authorizes overtime when required.
• Supervises, coaches and provides guidance and leadership to employees; trains new staff and resolves staff issues.
• Promotes and implements workplace safety programs and takes corrective action as needed.
• Enters employee, volume and addressing data into corporate systems and prepares reports to monitor performance.

Skills

Team management

Scheduling

Customer service

Education

High School diploma or provincial equivalent (GED)

Tools

Microsoft Office

Job description

Job Requisition Id: 202696
Business Function: Delivery Operations
Primary City: Ottawa
Other Location(s):
Province: Ontario
Employment Type: Part-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (CBCC)
Employee Class and Level: OP 01
Working Hours: First position: 4 AM - 12 PM Saturday and Sunday. Second position 12 PM - 20 PM Saturday and Sunday.
Number of Vacancies: 2
Hourly rate: $35.03
Job Closing Date (YYYY-MM-DD): 2026/08/13

Job Responsibilities

• Plans, directs and inspects the daily operation of a work unit to ensure efficient sortation, routing and delivery of mail in accordance with corporate regulations, procedures, instructions, and service commitments. Schedules staff, determines the need for extra relief staff and authorizes overtime when required. Regularly checks on the performance and appearance of delivery employees while on their routes.
• Measures distances for delivery to new or existing points of call to ensure delivery service requirements will be met. Proposes solutions or changes to delivery routes, if required, and consults with Route Measurement Officers the changes.
• Assesses and recommends changes to the provision of relay bundles and drops to ensure the routes are properly serviced and that conveyance costs are minimized.
• Supervises, coaches and provides guidance and leadership to employees. Trains new employees in their various duties and instructs them in new methods and procedures. Resolves staff issues and consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Discusses various problems and changes in areas such as, safety, overtime, and route evaluations with shop stewards and attempts to resolve complaints before the grievance stage is reached.
• Promotes and implements workplace safety and health programs and processes for assigned team. Takes corrective action to rectify unsafe operating conditions.

Job Responsibilities (continued)

• Enters employee, volume and addressing data into corporate systems, prepares reports in order to monitor performance, identify improvements, control operational costs and meet targets.
• Liaises with other supervisors and enablers to ensure effective coordination of operations or to solve operational problems.
• Reports repairs related to the building, operational equipment and assets to the Manager. Monitors and follows-up with appropriate third party and takes corrective action as required.
• Maintains good public relations with mail delivery customers. Projects professional service standards and ensures customer experience is a priority. Investigates delivery impediments when the customer fails to maintain the required safety conditions (e.g. broken mailbox, loose dog, construction). Communicates issue with the customer to resolve or make other arrangements until the unsafe condition can be rectified. If unable to resolve, takes action to initiate suspension of delivery.
• Performs other related duties.

Qualifications

Education

• High School diploma or provincial equivalent (GED) (Equivalent Experience, as defined below, may be accepted in lieu of a High School Diploma).

Experience

• Minimum 1 year experience managing a team OR minimum 2 years’ experience working within a unionized environment.
• Working knowledge of Microsoft Office.

Other Candidate Requirements

• Possess a valid permanent driver’s license (no graduated or temporary license)
• Have a satisfactory safe driving record per CPC’s Driver Safety Program, which includes:
• Have not received more than 2 moving violations in last 3 year
• Have not had more than three demerit points assigned in one single violation
• Have not had license suspension or prohibition of any kind in last 3 years

Assets

• Post-secondary degree/diploma.
• Experience with distribution processes.
• Experience working in a customer service role (e.g., dealing with customers).

Other Information

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.