Supervisor - Full-Time

Compass Group Canada; Alliston; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health Benefits

Career growth opportunities

Diversity & Inclusion

Job summary

Compass Group Canada is seeking a Day Shift Cafeteria Supervisor to oversee breakfast and lunch service, supervise team members, and maintain high standards of food safety and customer service in a fast-paced cafeteria environment.

The role requires coordinating with Shift Managers, scheduling staff, managing inventories and costs, and ensuring compliance with health and safety regulations. Monday to Friday, 6:00 AM to 2:00 PM, with some weekends. Based in Alliston, Ontario.

Qualifications

• Previous food service or supervisory experience is preferred.
• Ideal candidate is reliable, detail-oriented, organized, and professional, with ability to lead by example and create a positive staff/guest experience.
• Must be comfortable in a busy industrial setting and able to stand/walk for extended periods.
• Excellent customer service skills and communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise production of menu items, ensure cash readings, manage associates and schedule staff.
• Learn from and assist the Shift Manager to resolve labour relations issues and track weekly inventories, sales revenue, labour and food cost.
• Communicate positively to café patrons and address issues promptly.
• Ensure compliance with Compass’ Quality Assurance and Health and Safety Program, OHSA and WHMIS regulations.
• Coordinate workplace inspections and WHMIS training; report accidents to head office.
• Ensure HACCP standards are followed in food preparation.

Skills

Supervisory experience

Customer service

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

The Day Shift Cafeteria Supervisor is responsible for overseeing the daily operations of the cafeteria during breakfast and lunch service. This role includes supervising team members, ensuring excellent customer service, maintaining food safety and sanitation standards, assisting with food preparation and merchandising, and supporting smooth day-to-day operations in a fast-paced environment.

Schedule is Monday to Friday, 6:00 AM to 2:00 PM, with some weekends required.

Essential Duties And Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications

Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Previous food service or supervisory experience is preferred.
• The ideal candidate is reliable, detail-oriented, organized, and professional, with the ability to lead by example and create a positive experience for both staff and guests.
• Must be comfortable working in a busy industrial setting and able to stand and walk for extended periods.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.