Supervisor Front End-PT

Sobeys; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian retail company in Calgary is seeking a Front End Supervisor to enhance customer service and develop staff. Duties include coaching, supervising front-end operations, and ensuring adherence to company standards. Ideal candidates have strong communication and basic math skills, as well as a High School Diploma and at least a year of experience. This role offers competitive wages and a comprehensive benefits package.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

Employee and Family Assistance Program

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Qualifications

• Above average communication skills (both oral and written).
• Basic math skills required.
• Variety of shifts including evenings and weekends is required.
• Minimum of 12 months experience.

Responsibilities

• Ensure superior customer service experience by coaching front end staff.
• Train, coach, and develop front end staff.
• Supervise and give direction to all front end staff.
• Perform cash pick-ups and till audits.

Skills

Communication skills

Basic math skills

Work ethic

Multi-tasking

Education

High School Diploma

Job description

Job Overview

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers.

Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country.

Job Responsibilities

The Front End Supervisor will ensure superior customer service experience by coaching and developing a friendly, well-trained staff. Actively contributes to an environment of employee and customer engagement.

• Provide customer service to meet customer needs
• Supervise and give direction to all front end staff
• Train, coach, and develop front end staff
• Assist with closing duties and cash up
• Assist with scheduling and filling shifts
• Perform cash pick-ups
• Perform till audits
• Perform till overrides
• Conduct item price checks
• Adhere and implement all applicable company standards
• Perform administrative duties as required

Requirements

• Above average communication skills (both oral and written)
• Basic math skills
• Good work ethic and ability to multi task
• Variety of Shifts including evenings and weekends is required

Education: High School Diploma, Minimum of 12 months experience

What We Offer

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

The salary range for this position is $15.00 - $22.35. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.