Supervisor

Alberta Health Services; Edmonton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A health care service provider in Edmonton is looking for a Supervisor in Patient Food Service. This role involves overseeing meal service operations, providing leadership, and ensuring compliance with health standards. Candidates should have a relevant post-secondary qualification and at least 3 years of management experience in food service. Open availability and strong leadership skills are essential. The position offers a salary ranging from $26.64 to $45.77 per hour.

Qualifications

• Minimum of 3 years’ experience in a Food Services management role.
• Must have open availability Monday through Sunday.
• Knowledge of food sanitation and hygiene certification.

Responsibilities

• Provide frontline staff direction and supervision.
• Manage food, supply, and labor expenses.
• Ensure compliance with guidelines and regulatory directives.

Skills

Communication

Leadership

Interpersonal skills

Organizational skills

Education

Post-secondary degree/diploma in Nutrition and/or Food Service Management

Tools

Microsoft Outlook

Excel

Word

Job description

Your Opportunity

Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors, and the community. This position will work within a supervisory team to support patient food service at the Royal Alexandra Hospital in Edmonton. The PFS Supervisor provides direction to front-line workers (Administrative Supports, Food Service Workers and Stores Attendants) and ensures patients receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other PFS Supervisors, Managers, Dietitians and other health care professionals. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer focused orientation and commitment to providing quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.

Description

Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of patient food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply, and labor expenses to achieve financial targets. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards, and regulatory directives.

Classification

• Classification: Supervisor
• Union: Exempt
• Unit and Program: Patient Food Services - Royal Alexandra Hospital
• Primary Location: Royal Alexandra Hospital
• Location Details: As Per Location
• Negotiable Location: Within Edmonton Zone
• Employee Class: Casual/Relief
• FTE: 0.00
• Posting End Date: 25-NOV-2025
• Date Available: 22-DEC-2025
• Hours per Shift: Varies
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: Other
• Minimum Salary: $26.64
• Maximum Salary: $45.77
• Vehicle Requirement: Not Applicable

Required Qualifications

Post‑secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Minimum of 3 years’ experience in a Food Services management role. Note: A combination of relevant education and experience may be considered. Knowledge and operation of Microsoft Outlook, Excel & Word. To ensure your skills and qualifications are considered please attach a resume with your application.

Additional Required Qualifications

Must have open availability Monday through Sunday to pick up a variety of shift types. Must be able to work 5am shifts.

Preferred Qualifications

Leadership experience in an organization of significant size, complexity, and diversity. Experience in a hospital or long‑term care setting. Completion of food sanitation and hygiene certification. Experience supervising in a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (ie. Prosci, lean six sigma). Experience with: ESP, Connect Care, CBORD, Formula Calculator, Microsoft Teams.