Sunglass Hut Market Manager

EssilorLuxottica; Mississauga; On-site; CAD 92,000 - 179,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Sunglass Hut, part of EssilorLuxottica, seeks a Market Manager to oversee up to ten stores within a region and drive business performance while upholding brand standards. You will lead store teams, coach for growth, and ensure exceptional customer experiences across locations.

Join a global eyewear leader with a focus on development, inclusivity, and strong product knowledge to grow careers and deliver results in a dynamic retail environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of leadership experience.
• Must relocatable within the United States.
• Ambassador for the Sunglass Hut brand.
• Strong product knowledge and fashion trend curiosity.
• Ability to motivate, coach, and inspire others.

Responsibilities

• Manage up to ten stores in the Market and oversee Home Store operations.
• Deliver a winning customer experience and execute sales plans and brand standards.
• Create strategic plans with the regional manager to reach business outcomes.
• Coach, develop and mentor teams to improve performance and retention.
• Staff stores through recruiting and hiring top talent.
• Foster accountability with development plans and performance management.

Skills

Leadership

Customer experience

Coaching

Education

Bachelor's degree or equivalent experience

Job description

JOB DESCRIPTION

Position: Full-Time

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and is responsible for their store sets business performance, customer experience, talent management and development, and flawless execution of the retail operations and brand standards.

MAJOR DUTIES AND RESPONSIBILITIES

• Manage up to ten stores in the Market. Responsible for running their Home Store.
• Leverages the Sunglass Hut Experience tools and resources to consistently deliver a winning customer experience, sales plan, and company objectives.
• Create strategic plans in partnership with the regional manager to achieve business outcomes
• Creates an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance store performance and achieve goals.
• People work for people - uses this philosophy to grow careers, encourage teamwork, and retain talent through a development-focused environment.
• Manages store staffing levels by networking, recruiting, and hiring top talent to deliver the brand experience.
• Inspires team growth through individual development plans to promote an environment of accountability through performance management.
• Creates a fun, inspiring, and inclusive environment that reflects the brand culture.
• Continually coaches and develops the store teams to ensure consistent and impeccable execution of current brand initiatives.
• Promotes an environment that encourages positive customer interactions through the flawless delivery of The Sunglass Hut Experience and a training and learning culture
• Leverages customer feedback to coach others to further enhance the customer experience.
• Set expectations, monitors and measures performance, and holds the team accountable for achieving results, including operational process and procedures in partnership with the Regional Manager

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent experience
• 3+ years of previous leadership experience with 3+ years
• Must be relocatable within the United States
• Ability to be an ambassador for the Sunglass Hut brand
• Protects the integrity and essence of the Sunglass Hut brand
• Strong product knowledge. Curious about new merchandise and fashion trends
• Ability to motivate, coach, and inspire others

PREFERRED QUALIFICATIONS

• Previous multi-unit retail experience is preferred

Pay Range:65,560.00 -128,150.00

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.