Summer Student: Banking Operations & Client Experience

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Toronto is seeking a student for a placement in Personal Banking Operations. The role involves supporting client requests, managing banking documentation, and collaborating with diverse teams in a dynamic environment. Ideal candidates are enrolled in post-secondary programs and possess strong communication and organizational skills. The position offers valuable hands-on experience and a chance to contribute to improving client experiences in banking operations.

Benefits

Access to leadership development

Dynamic, collaborative environment

Opportunity to impact operations

Qualifications

• Currently enrolled in a post-secondary program in any discipline.
• Strong communication, organizational, and analytical skills.
• Ability to learn new systems and processes quickly.
• Ability to work effectively in an on-site, team-oriented environment.
• Available to work a 7.5-hour day, Monday to Friday.

Responsibilities

• Support client and internally originated requests timely.
• Deliver excellent service focusing on clients' needs.
• Process work volumes proactively and adapt to change.
• Follow operational risk policies and procedures.
• Take ownership of client transactions at the first contact.

Skills

Strong communication

Organizational skills

Analytical skills

Attention to detail

Interpersonal relationships

Education

Currently enrolled in a post-secondary program

Tools

Microsoft Office

Excel

PowerPoint

Job description

A leading financial institution in Toronto is seeking a student for a placement in Personal Banking Operations. The role involves supporting client requests, managing banking documentation, and collaborating with diverse teams in a dynamic environment. Ideal candidates are enrolled in post-secondary programs and possess strong communication and organizational skills. The position offers valuable hands-on experience and a chance to contribute to improving client experiences in banking operations.