Summer Intern 2027 - Canadian Operations

Manulife Insurance Malaysia; Toronto; Hybrid; CAD 41,000 - 53,000; Full time

Job summary

The Manulife John Hancock Canada Operations Management Internship offers hands-on experience in strategic planning, data analysis, process improvement, and automation support within a large-scale operations environment. Waterloo placement provides exposure to cross‑functional projects that shape business strategy and transformation goals.

You will build core skills in problem solving, communication, and collaboration while benefiting from GRO, the premier early talent program that supports

Qualifications

• Currently enrolled in a post‑secondary program (e.g., business, data/analytics, operations, or related field).
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Interest in operations, strategy, and transformation.
• Ability to work in a hybrid or remote team environment.

Responsibilities

• Support strategic planning and operational improvement initiatives.
• Analyze data to generate insights and inform decision‑making.
• Contribute to process mapping and automation efforts.
• Collaborate with cross‑functional teams across multiple business lines.
• Participate in professional development and networking activities.

Skills

Analytical skills

Problem-solving

Communication

Collaboration

Operations interest

Hybrid/Remote work

Education

Post-secondary student enrollment

Job description

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Canadian Operations Management Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. We are seeking enthusiastic co‑ops to be placed in our Waterloo team, contributing to projects that align with business strategy and transformation goals. Work may include strategic planning, data analysis, process improvement, and automation support. The role is designed to build core skills in problem solving, communication, and continuous improvement within a large‑scale operations environment.

Position Responsibilities

• Support strategic planning and operational improvement initiatives.
• Analyze data to generate insights and inform decision‑making.
• Contribute to process mapping and automation efforts.
• Collaborate with cross‑functional teams across multiple business lines.
• Participate in professional development and networking activities.

Required Qualifications

• Currently enrolled in a post‑secondary program (e.g. Business, Data/Analytics, Operations, or related field).
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Interest in operations, strategy, and transformation.
• Ability to work in a hybrid or remote team environment.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. As part of our program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Salary

Salary range is expected to be between $40,950.00 CAD - $52,650.00 CAD. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work‑term.

Working Arrangement

Hybrid. We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].