Success Centre Navigator

Nicola Valley Institute of Technology; Merritt; Hybrid; CAD 64,000 - 76,000; Full time

Job summary

NVIT invites applications for the position of Success Centre Navigator at the Merritt campus. This one-year term role supports learner engagement, success, and retention across the student lifecycle, with emphasis on Indigenous-centred and trauma-informed services.

Reporting to the Manager of the Success Centre, the Navigator collaborates with staff, Elders, and external partners to connect students with resources, coordinate workshops, and maintain the Success Centre and Wellness Room.

Qualifications

• Bachelor’s degree preferred, with 1 year of relevant experience supporting individuals with diverse abilities.
• Demonstrated experience in workshop coordination, public speaking, and group facilitation.
• Demonstrated commitment to culturally safe, trauma-informed, and student-centred practice.
• Knowledge of Indigenous languages and cultures; Indigenous lived experience is an asset.
• Commitment to diversity, equity, inclusion, and accessibility.
• Strong understanding of the learner cycle and its connection to student support and Enrolment Services.
• Experience facilitating inclusive learning and training for diverse learner groups; Universal Design for Learning.
• Excellent critical thinking, time management, problem-solving, organizational, interpersonal, and written and verbal communication skills.
• Knowledge of federal and provincial legislation related to accessibility, accommodation, and privacy.

Responsibilities

• Support learner engagement, wellness, and access to services.
• Coordinate workshops and connect students with appropriate resources.
• Assist in developing and maintaining the Success Centre & Wellness Room.
• Research employment opportunities for the student job board.
• Collaborate with in-community programs and external partners for shared resources.
• Provide proactive, student-centred, trauma-informed support to learners.
• Maintain and organize relationships with staff and Elders across services.

Skills

Workshop coordination

Public speaking

Group facilitation

Trauma-informed

Indigenous-centred practice

Communication

Education

Bachelor’s degree preferred

1 year relevant experience

Tools

Microsoft Office

Teams

Moodle

SharePoint

Colleague

Job description

Opening Date For Accepting Applications: June 17, 2026

Resume Review: July 2, 2026

Position Start Date: As soon as suitable candidate is available

Salary: $64,091.06 – $76,455.59

Contact: Human Resources

Email: [e-mail]

Phone: [phone]

Address: NVIT
4155 Belshaw St.
Merritt, BC, V1K 1R1

NVIT invites applications from qualified individuals for the position of Success Centre Navigator, based at the Merritt campus. This will be a one-year term position with the possibility of extension. The successful candidate will begin as soon as a suitable candidate is available.

Job Summary:

Reporting to the Manager of the Success Centre, the Success Centre Navigator is a student-facing member of the Enrolment Services team who supports learner engagement, success, and retention across the learner cycle, from pre-entry to program completion and transition. The role provides proactive, student-centred, trauma-informed, and culturally relevant services that reflect NVIT’s commitment to Indigenous-centred education and holistic learner support.

Working both independently and collaboratively with Success Centre staff, Elders, the Learning Commons team, and other service areas, the Success Centre Navigator builds respectful relationships with students and partners to support academic success, well-being, and access to services. Normal hours of work are 8:30 a.m. to 4:30 p.m., Monday to Friday, with occasional evening and weekend work required during peak periods.

Role-Specific Responsibilities

In addition to the core responsibilities expected of all Success Centre employees, this position includes the following role-specific focus areas.

• Accommodation and Accessibility Navigation: Support learners in exploring accommodation and accessibility options by providing information, guidance, and connections to appropriate services and resources.
• Strategic Planning: Contribute feedback, observations, and learner perspectives to support ongoing development and improvement of student support services and Success Centre initiatives.
• Student Navigation and Resource Connection: Serve as a point of contact for students seeking information and support, helping them explore available options and connect with appropriate resources, departments, and personnel.
• In-Community Support: Foster collaborative working relationships with the In-Community Department to help ensure access to shared Success Centre resources and supports across community-based programs.
• External Partners and Agency Coordination: Build and maintain respectful relationships with external partners and agencies, and collaborate with Success Centre staff to coordinate shared space, resources, and related supports that meet learner and program needs.
• Success Centre and Wellness Room Upkeep: Maintain the Success Centre and Wellness Room to ensure they remain clean, organized, functional, and well stocked with groceries and other supplies as needed.
• Job Board Maintenance: Research employment opportunities for the student job board and ensure the board remains current, accessible, tidy, and well organized.
• Workshop Coordination and Delivery: Collaborate with Success Centre Planners to schedule, plan, and deliver workshops that support learner engagement and skill development.

Core Responsibilities

These responsibilities apply to all employees in the Success Centre and are expected as part of the department’s standards.

• Student Engagement and Relationship Building
• Indigenous-Centred and Trauma-Informed Support
• Academic Support, Skill Building and Learner Growth
• Inclusive, Welcoming, Respectful, and Learner-Centred Support
• Resource Navigation, Workshop Facilitation, and Exam Invigilation
• Operational Excellence and Professional Responsibility
• Reflective Practice and Growth
• Contribute to a collaborative team culture grounded in open communication, mutual support, and respect for the unique lived experiences each team member brings.

This position requires proficiency with NVIT’s technology systems, including Microsoft Office, Teams, Moodle, web-based resources, and SharePoint. There is also an expectation to learn institutional systems such as Colleague and other Success Centre-related management systems.

• Bachelor’s degree preferred, with 1 year of relevant experience supporting individuals with diverse abilities; an equivalent combination of education and experience may be considered.
• Demonstrated experience in workshop coordination, public speaking, and group facilitation.
• Demonstrated commitment to culturally safe, trauma-informed, and student-centred practice.
• Knowledge of and appreciation for Indigenous languages and cultures; Indigenous lived experience is considered an asset.
• Commitment to diversity, equity, inclusion, and accessibility.
• Strong understanding of the learner cycle and its connection to student support and Enrolment Services.
• Experience facilitating inclusive learning and training for diverse learner groups; Universal Design for Learning
• Excellent critical thinking, time management, problem-solving, organizational, interpersonal, and written and verbal communication skills.
• Knowledge of federal and provincial legislation, policies, and practices related to accessibility, accommodation, and privacy, including the BC Freedom of Information and Protection of Privacy Act.
• Valid driver’s license and willingness to travel.
• Strong attention to detail, with the ability to analyze, process, and communicate information effectively through a variety of formats.
• Proven ability to build collaborative working relationships that support positive outcomes for students and NVIT.

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Nicola Valley Institute of Technology

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