Substance Use Worker - MOAT

Boyle Street Community Services; Edmonton; On-site; CAD 35,000 - 36,000; Full time

Job summary

Boyle Street Community Services in Edmonton, AB is seeking a Substance Use Worker for a temporary full-time six-month contract. You will manage a caseload, provide crisis support, and connect clients with community resources while maintaining detailed records and collaborating with the interdisciplinary team.

The role emphasizes culturally respectful engagement, Indigenous knowledge, and compassionate advocacy to help clients navigate treatments and barriers within the local health system.

Qualifications

• Post-secondary degree in social work or psychology preferred.
• Minimum 2 years of substance use worker experience.
• Lived experience is an asset and knowledge of Indigenous culture is valued.

Responsibilities

• Manage a caseload of up to 25 clients with trauma-informed care.
• Provide crisis intervention and de-escalation as needed.
• Maintain accurate client records and reporting across systems.
• Coordinate transportation and referrals for treatment options.
• Engage in interdisciplinary team case conferencing and group facilitation.

Skills

Trauma-informed

Crisis intervention

Caseload management

Advocacy

Education

Post Secondary Degree in Social Work or Psychology

Job description

Temporary Full Time More Than 6 Months Front Line Edmonton, AB, CA

3 days ago Requisition ID: 1557

Salary Range: $25.20 To $26.35 Hourly

H OURS: Temporary Full Time - 6 month contract with possibility of extension, Monday - Friday, 8:30AM - 5:00PM

REPORTS TO: Intake/Triage Program Manager

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Reporting to the Intake/Triage Program manager, the Substance Use Worker provides support to the community members we serve that are facing substance use problems and challenges.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Position Responsibilities

• Manage a caseload of up to 25 clients using a human-centered, trauma-informed approach.
• Conduct follow-up outreach to client’s post-treatment to assess ongoing needs.
• Provide crisis intervention and de-escalation support as needed.
• Maintain accurate client records, documentation, reporting, data collection, and incident tracking through our applications, ensuring timely internal and external communication.
• Maintain knowledge of community resources and treatment options to provide referrals and coordinate client care.
• Coordinate transportation and drive clients to appointments using a personal vehicle.
• Support community members with the navigation of local and province- wide treatments related to their individual needs.
• Participate in case conferencing within your assigned interdisciplinary team.
• Facilitate groups with outside agencies and within Boyle Street teams.
• Facilitate education and games in programming spaces to engage community.
• First point of contact for community seeking support.
• Advocacy to overcome accessing barriers and systematic challenges
• Incorporate motivational Interviewing and Trauma – informed approaches
• A deep understanding of substance use, homelessness and marginalized population
• Strong understanding of Indigenous culture and ceremony
• All other duties as outlined by program manager.
• All staff at BSCS are expected to participate in occasional outreach and emergency response efforts (e.g., winter response) to support and engage with clients.
• BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

Qualifications

• Post Secondary Degree in a relevant field of study (Social Work, Psychology) is preferred
• Minimum 2 years experience working as a substance use worker
• Minimum 2 years experience delivering community-based services
• Lived experience is considered an asset
• Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.
• Valid First Aid certificate or enrolled in a future course
• Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
• Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)
• Valid Class 5 Non-GDL licenseand access to a reliable personal vehicle with minimum $2,000,000 liability insurance

Why Work for Boyle?

• All work done positively impacts the community and its members!
• Access to Lumino Health, including Stress & Wellness support
• Employee activities and events throughout the year
• Various training initiatives, and development opportunities

Boyle Street Community Services (BSCS) is a values -driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members .

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nations, Métis, & Inuit peoples as well as New Canadian, differently abled, and LGBTQ2S communities.