Style Advisor

HARRY ROSEN; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A luxury menswear retailer located in Winnipeg is seeking a Style Advisor to deliver exceptional customer service and build a loyal clientele. This role involves personal sales, educating clients on loyalty programs, and participating in store merchandising. The ideal candidate has at least 2 years of retail experience in a luxury environment and a passion for fashion and customer service.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in various retail departments such as tailored clothing and accessories.
• Passion for creating exceptional customer service experiences.

Responsibilities

• Build relationships with customers and create repeat clientele.
• Demonstrate an interest in fashion and luxury menswear.
• Educate clients on benefits of Club Harry Loyalty program.

Skills

Retail sales experience

Customer service excellence

Interest in fashion and luxury menswear

Team collaboration

Tech innovations in retail

Job description

Summary

As a Style Advisor at Harry Rosen, you will play a crucial role in delivering exceptional service to our discerning clientele. You will be responsible for building and developing a clientele that appreciates luxury menswear and providing a superior service experience.

Responsibilities

• Build relationships with customers and create repeat clientele through personal sales and holistic selling in-store.


• Demonstrate an interest in fashion, menswear, and luxury.


• Educate clients on the features and benefits of our Club Harry Loyalty program.


• Participate in merchandising activities and store maintenance.


• Utilize resources to conduct new business driving measures and follow up with existing clientele on their needs.


• Prepare for appointments and client meetings by strategizing merchandise presentation and creating opportunities for add-on sales.

Requirements

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.


• Experience in various retail departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure is preferred.


• Passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store.


• Desire to participate in training initiatives and incorporate acquired skills into daily activities.


• Interest in technology and using tech innovations to support the retail customer service function.


• Ability to work effectively as part of a team.