Style Advisor

HARRY ROSEN; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A luxury retail company in Edmonton is seeking a Style Advisor to enhance customer experiences and drive sales. The ideal candidate will have a passion for fashion and menswear, with at least 2 years of retail experience. Responsibilities include developing clientele, engaging in personal sales, and educating clients on loyalty programs. The position requires effective communication skills and a team-oriented approach.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Passion for creating exceptional customer service experiences both online and in-store.
• Ability to work effectively as part of a team.

Responsibilities

• Build and develop a clientele by providing superior service experiences.
• Engage in personal sales and holistic selling, fostering repeat business.
• Educate clients on the Club Harry Loyalty program.
• Participate in merchandising activities and store maintenance.

Skills

Customer service experience

Sales ability

Communication skills

Fluency in Mandarin

Job description

Summary

As a Style Advisor at Harry Rosen, you will play a crucial role in delivering exceptional customer service and building lasting relationships with clients in a luxury retail environment. Your passion for fashion and menswear will drive personal sales and holistic selling in-store, contributing to the success of our team.

Responsibilities

• Build and develop a clientele by providing superior service experiences.
• Engage in personal sales and holistic selling, fostering repeat business.
• Educate clients on the Club Harry Loyalty program.
• Participate in merchandising activities and store maintenance.
• Utilize resources to drive new business and follow up with existing clientele.
• Prepare for appointments by strategizing merchandise presentations.

Requirements

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Fluency in Mandarin is an asset.
• Experience in sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure is preferred.
• Passion for creating exceptional customer service experiences both online and in-store.
• Willingness to participate in training initiatives and apply acquired skills.
• Interest in technology to support retail customer service functions.
• Ability to work effectively as part of a team.