Student Support and Retention Worker

Manitoba Institute of Trades & Technology; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A post-secondary education institution in Manitoba is seeking a Student Support and Retention Worker to help students overcome obstacles and achieve their academic and career goals. The ideal candidate will have a Bachelor of Social Work degree and experience supporting at-risk clients. This on-campus position offers competitive pay and a full-time schedule focused on student success.

Qualifications

• Experience supporting at-risk clients preferred.
• Degree or certificate in social sciences is required.

Responsibilities

• Support students to achieve academic and career goals.
• Assist in student recruitment and admissions processes.
• Maintain accurate student files and case records.

Skills

Support for at-risk clients

Interpersonal communication

Team collaboration

Education

Bachelor of Social Work degree

Job description

MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of applied business, design and manufacturing technology, health care, human services, information communication technology, and skilled trades. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point in life.

Student Support and Retention Worker

Start Date: As Soon As Possible

Rate of Pay: $27.25 to $36.87 per hour

Location: St. Norbert Adult Learning Centre

Monday, Thursday, Friday, 8 : 30 am to 4 : 30 pm; Tuesday, Wednesday, 12 : 00 pm to 8 : 00 pm (35 hours / week)

Reporting to the Education Director, the Student Support and Retention Worker is an on-campus position that helps students to achieve their academic and employment goals by supporting students to overcome temporary obstacles. The Student Support and Retention Officer provides students with social support by listening, mentoring, and offering suggestions for resources, as well as directly providing pathway supports to complete academic, and career goals while in the program.

Responsibilities include but are not limited to :

• Serve as member of an interdisciplinary team of instructors and employer representatives working with students;
• Participates in the recruitment, selection and admission of students to the Adult Learning Centres programs at MITT;
• Communicates with MITT to select and transition students into ALC Programming;
• Collaborates with MITT ALC team on the coordination of the program ‘Open House’, ‘Orientation’ and ‘Information Session’ activities;
• Coordinates, schedules and participates in participant interviews (with the ALC leadership team);
• Organizes and maintains accurate and up-to-date confidential student files and case records, program files and administrative records as required;
• During programming: meets with students on an ongoing basis to assess their progress, give support and provide referrals to social service agencies for additional resources as required;
• Promotes work-ready behaviours and addresses absenteeism by using appropriate administrative processes;
• Works in consultation with the MITT ALC team to review and address student needs when in classes, and identify options to support student success and goal attainment;
• Maintains a network of community resources and personal support service providers for students during and post-education;
• Continues to connect with students on a regular basis while students are in programming to address any transition support needs;
• Works collaboratively with MITT staff to provide optimal support to participants as they transition to employment or post-secondary programming;
• Provides ongoing continuous support to the learners from program entry through their first six weeks of employment or post-secondary programming, serving as an additional resource to ensure student success;
• Records and provides documentation of best practices achieved within the scope of the project in the spirit of continuous improvement, and makes recommendations regarding program sustainability.

Required Qualifications and Experience :

• Bachelor of Social Work degree; or other post-secondary degree or certificate in the social sciences with a combination of relevant experience, OR, final year of Social Work program (or related program) with relevant experience.
• Experience supporting at-risk clients (preferred 1-year experience).

Conditions of Employment :

• Legally entitled to work in Canada.
• Successful completion of a Criminal Record check including vulnerable sector and Child Abuse Registry Check.

An eligibility list may be created for similar positions. Developmental opportunities may be available for candidates who do not meet all of the requirements of the position.