Student Services & Programs Administrator

triOS College; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent private career college in Ottawa seeks a Program Administrator to manage incoming calls, greet visitors, and oversee program administration. Responsibilities include conducting entrance tests, preparing documentation, and ensuring effective student engagement. The ideal candidate holds a High School diploma and has 1-2 years of customer service experience, alongside strong communication and MS Office skills. This role offers an opportunity to contribute to an inclusive educational environment and support student's academic journeys.

Qualifications

• Proven success in customer service resolution is required.
• Effective follow-up and communication with students.
• Computer literacy in MS Office (Word, Excel, PowerPoint & Outlook).

Responsibilities

• Manage and direct incoming telephone calls.
• Greet all visitors to the campus.
• Conduct entrance testing for potential students and record results.
• Prepare program reports and documentation.
• Plan and organize graduation ceremony.

Skills

Customer service resolution

Effective communication

Computer literacy in MS Office

Education

High School diploma or equivalent

Job description

A prominent private career college in Ottawa seeks a Program Administrator to manage incoming calls, greet visitors, and oversee program administration. Responsibilities include conducting entrance tests, preparing documentation, and ensuring effective student engagement. The ideal candidate holds a High School diploma and has 1-2 years of customer service experience, alongside strong communication and MS Office skills. This role offers an opportunity to contribute to an inclusive educational environment and support student's academic journeys.