Student Services Manager: Lead Campus Programs & Volunteers

University of Waterloo; Toronto; On-site; CAD 60,000 - 76,000; Full time

Job summary

A leading Canadian university in Toronto is looking for a Services Manager to oversee customer service initiatives for students. This role involves budget management, supervising student leaders, and ensuring service delivery meets student needs. Candidates should have a strong background in student services and leadership experience. Competitive salary offered alongside opportunities for professional development.

Qualifications

• 3 years experience in a student service environment.
• 2 years experience leading and mentoring diverse groups.
• 2 years experience in managing budgets of $100k.

Responsibilities

• Manage student operated services ensuring they meet student needs.
• Oversee the development of the annual Student Services budget.
• Recruit, train, and evaluate volunteer service coordinators.

Skills

Professionalism

Interpersonal skills

Conflict management

Event management

Time management

Education

Post-secondary University education in Recreation, Human Resources, Business or related field

Job description

A leading Canadian university in Toronto is looking for a Services Manager to oversee customer service initiatives for students. This role involves budget management, supervising student leaders, and ensuring service delivery meets student needs. Candidates should have a strong background in student services and leadership experience. Competitive salary offered alongside opportunities for professional development.