Student Records & Scheduling Specialist

Vancouver Island University; Nanaimo; On-site; CAD 45,000 - 65,000; Full time

Job summary

A prominent Canadian university is seeking an individual to support records-related customer service functions. This position entails maintaining course data, facilitating timetabling, training staff, and managing student records. Ideal candidates will have strong interpersonal skills and a community college education. A combination of education and experience may be considered. Join a supportive environment with comprehensive benefits and development opportunities.

Benefits

Comprehensive benefit plan

Ample paid holiday time

Professional development opportunities

Desirable pension plan

Well-being initiatives

Strategic discounts

Flexible work opportunities

Qualifications

• Minimum three years related experience in an office setting.
• A combination of education and experience may be considered.

Responsibilities

• Maintain course data in the Scheduling and Workload System.
• Facilitate the procedures involved in course timetabling.
• Train other employees to use the Scheduling and Workload System.
• Maintain program and goal data.
• Facilitate the grade entry process.
• Generate official transcripts.
• Administer room bookings.
• Produce certificates, diplomas and degree parchments.
• Generate reports from the Student Records System.
• Process requests for late course withdrawals.
• Administer the probation, suspension, and misconduct policies.
• Respond to queries regarding student tuition tax receipts.

Skills

Intermediate-level skills in Microsoft Word

Intermediate-level skills in Microsoft Excel

Excellent interpersonal and communication skills

Education

One-year community college program or equivalent

Job description

A prominent Canadian university is seeking an individual to support records-related customer service functions. This position entails maintaining course data, facilitating timetabling, training staff, and managing student records. Ideal candidates will have strong interpersonal skills and a community college education. A combination of education and experience may be considered. Join a supportive environment with comprehensive benefits and development opportunities.