Student Mentor - Part-Time (Casual)

University of Lethbridge; Lethbridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A prominent Canadian university is seeking current students for a mentoring role in the Student Enrolment and Registrar Services team. You will guide new students from application to their first year, providing support and engagement. The ideal candidates will have strong communication skills, a passion for customer service, and must be registered in courses. This part-time role offers flexible hours, with a pay rate of $15.00/hour.

Qualifications

• Must be a University of Lethbridge student in good academic standing.
• Effective working individually and in groups.
• Flexibility for evening and weekend work.

Responsibilities

• Mentor a group of new students by email and in-person.
• Respond to new student inquiries and facilitate activities.
• Engage and introduce new students to the campus and city.

Skills

Strong communication skills

Customer service

Professionalism

Education

Currently registered in part-time or full-time course load

Job description

Overview

At the University of Lethbridge, we speak in perspectives. We are located in the heart of traditional Blackfoot Confederacy territory in southern Alberta with campuses in Lethbridge and Calgary. ULethbridge is more than a place to learn – it’s a place to build a career and make a lasting impact. We are one of Canada’s top universities and leading research institutions with more than 8,000 undergraduate and graduate students. We are an inclusive university that values diverse experiences and backgrounds. Our people are our greatest strength, and we are dedicated to fostering growth and success for all of our people. Together, we transform lives and communities.

Student Enrolment and Registrar Services (SEARS) is seeking six (6) highly motivated, energetic and passionate current University of Lethbridge students to join our dynamic, creative, collaborative, and data‑driven team. From the moment of application to the end of first year, orientation and transition programming guides our newest students and their families from the point of acceptance until the end of their first year at ULethbridge.

Under the direction of the Coordinator, Orientation, Transition & Retention, you will be the face of our programming. You will be assigned a group of new students to mentor by email and in‑person, acting as a role model that incoming students and their families look up to and trust. Your role is to share your experience, provide a current student perspective and connect them with the services, departments and opportunities they need.

Responsibilities

• January – April | Mandatory training on Tuesday, January 6 2026 (up to 8 hours). You respond to new student inquiries, provide support, direction, assistance and reassurance that future ULethbridge students need. You reply to emails and facilitate activities to engage and introduce new students to the campus and city. Additionally, you work 5 hours per week in the SEARS office.

• May – August 30 | New students continue to email questions and inquiries. You provide the support, direction, assistance and reassurance they need. This position is designed to be flexible enough to fit with your summer plans, regardless of job, travel, location, etc. The expected workload is 5 hours per week. In addition, you participate in a major transition event in June (up to 8 hours).

• August 31 – December 4 | You are back on campus by September 5 for training, first‑year Residence move‑in (September 7) and New Student Orientation (September 8, with potential for other events throughout the rest of the week). You respond to emails and facilitate activities to engage and introduce new students to the campus and city throughout their first semester. Additionally, you work 5 hours per week in the SEARS office.

Qualifications

If successful, you will be a member of the team from January 6 to December 4, 2026. You are required to take courses and be on Lethbridge campus during the fall and winter semesters. Strong communication skills, written and verbal, a passion for customer service and a high level of professionalism are of the utmost importance. You work effectively as an individual and in a group. Occasionally, evening and weekend work is required. This position is open to University of Lethbridge students in good academic standing, currently registered in a part‑time or full‑time course load. Students in Co‑Op or practicum placements during the fall semester may find scheduling a challenge, but are still welcome to apply.

Compensation

Hourly Rate: $15.00/Hour

Employment Equity

The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference. The University of Lethbridge is committed to providing an inclusive and barrier‑free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at [e-mail] so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.