Student, Business Process Analyst (Winter 2027)

Sun Life Financial; Southwestern Ontario; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Sun Life Financial is seeking a highly motivated Business Process Analyst to join the Enterprise Data Governance Office (EDGO). You will help design and improve data governance processes, including regulatory compliance, metadata management and data quality monitoring.

Together with data stewards, compliance officers, IT and business units, you will map current and future-state processes, support automation of manual tasks, create SOPs and user guides, and drive lean improvements that deliver

Qualifications

• Foundational understanding of data governance concepts.
• Interest in regulatory frameworks such as GDPR, OSFI, HIPAA or SOX.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Document, analyze, and optimize business processes related to regulatory data compliance and metadata management.
• Map current and future-state processes with stakeholders across the organization.
• Support automation of manual tasks through workflow tools and automation platforms.
• Develop process documentation, SOPs, and user guides; participate in Lean improvements.
• Monitor KPIs and suggest data-driven improvements.

Skills

Data governance

Regulatory compliance

Process improvement

Stakeholder collaboration

Lean methodology

SOPs & docs

Excel

SQL basics

Education

Bachelor's degree in a related field

Tools

Collibra

Informatica Data Quality

Visio

Job description

At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description: At Sun Life Financial, we work together, share common values and encourage growth and achievement. Join our talented, diverse workforce and launch a rewarding career.

Digital Business and Technology Solutions (DBTS) provides the technology and services our business partners need to help customers achieve lifetime financial security. Through innovation and collaboration, we strive to continually find new and better ways to bring value to Sun Life.

Role Summary

We are seeking a highly motivated and detail-oriented individual to join our Enterprise Data Governance Office (EDGO) as a Business Process Analyst. In this role, you will support the design and improvement of key data governance processes including regulatory compliance, metadata management, and data quality monitoring. You’ll collaborate with stakeholders across the organization to drive lean, automated, and efficient process design while ensuring adherence to regulatory standards and best practices. This is a fantastic opportunity to gain experience in the financial services industry while developing expertise in enterprise data governance, process design, and regulatory data practices.

What will you do?

• Assist in documenting, analyzing, and optimizing business processes related to: Regulatory data compliance (e.g., OSFI E-21, OSFI E-23)
• Metadata lifecycle management
• Data quality assessment and issue remediation workflows
• Collaborate with data stewards, compliance officers, IT, and business units to gather requirements and map current/future-state processes
• Support efforts to automate manual tasks through workflow tools and automation platforms
• Contribute to development of process documentation, SOPs, and user guides
• Participate in continuous improvement efforts using Lean process design
• Monitor key data governance KPIs and recommend improvements based on data-driven insights
• Research and evaluate processes based on data governance regulations, frameworks, and industry standards

What do you need to succeed?

• Foundational understanding or interest in data governance principles (metadata, data quality, data ownership)
• Interest or coursework in regulatory frameworks such as GDPR, OSFI, HIPA or SOX
• Strong analytical, organizational, and problem-solving skills
• Exposure to process modeling tools (e.g., Visio, Lucidchart) is a plus
• Familiarity with Data Governance Collibra and Informatica Data Quality tools or willingness to learn
• Proficiency in Excel; familiarity with SQL or data analysis tools is an asset
• Strong communication and interpersonal skills
• A mindset for efficiency, simplification, and continuous improvement
• Adaptable, comfortable with ambiguity and ability to operate in a matrix environment
• Strong communication skills; ability to share information in a timely manner
• Able to express ideas, thoughts and information clearly
• Innovative and looks for new and sometimes unconventional approaches
• Able to build and maintain strong relationships across teams, departments and divisions
• Able to gather information by applying approaches or styles applicable to the situation
• Able to prepare and clearly present information, transfer knowledge clearly and effectively
• Takes ownership of assigned project deliverables, plans activities to ensure delivery by agreed upon due dates
• Can write clearly and concisely, able to present data and statistics in various formats to meet audience needs for understanding and decision making

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for. Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

Job Category: Temporary Employee Posting End Date: 11/10/2026

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you - and your career - can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.

Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.

Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers.