Student Accessibility Services - Peer Support

Brock University; St. Catharines; On-site; CAD 23,000 - 28,000; Part time

Job summary

Brock University is seeking a part-time Peer Support Assistant for Student Accessibility Services (SAS). The role assists students with disabilities by providing peer-based support, helping with time management, and guiding transitions to university life.

You will collaborate with SAS staff, participate in outreach events, and maintain records. Training on SAS systems and confidentiality is provided. Applicants must be current undergraduates and commit to campus-based work.

Qualifications

• Lived experience as a student identifying as having a disability and/or experience utilizing post-secondary services providing academic accommodations.
• Demonstrated empathy, confidentiality, and student-centered approach.
• Strong communication and presentation skills with ability to facilitate groups.

Responsibilities

• Provide peer-to-peer support for SAS drop-in study space.
• Support time and task management skills for students with disabilities.
• Meet with SAS students individually to support transition to university life.
• Plan and co-lead small group sessions on study skills and navigating student life.
• Maintain accurate records of peer interactions and report needs to SAS staff.

Skills

Empathy

Communication

Time management

Facilitation

Interpersonal skills

Education

Undergraduate student

2+ years Brock University

Tools

SAS database

OASIS

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive!Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities. Ignite new possibilities for your career. Break through at Brock.

Post End Date: September 5, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Part-Time Contract Positions (Employee Group)

Student Accessibility Services (SAS) Peer Support Assistant

The role is student-facing and designed to support peers registered with Student Accessibility Services (SAS) in navigating campus resources, building community connections, engaging in peer-led groups, and developing effective learning strategies. This role enhances the student experience by fostering inclusivity, confidence, and independence through compassionate, peer-to-peer support.

Duties

• Student Support:
  • Provide peer-to-peer support for students through SAS drop-in study space.
  • Support the development of time and task management skills for students with disabilities impacting executive function.
  • Meet with SAS students individually to support their transition to university life.
  • Provide leadership, guidance, and support in areas such as problem solving, navigating campus resources, and making appropriate referrals.
  • Attend SAS outreach events to connect with current and prospective SAS students.
• Peer Group Engagement:
  • Help plan and co-lead small group sessions focused on study skills, time management, and navigating student life with a disability.
  • Encourage peer interaction and mutual support among students participating in SAS programs.
  • Monitor and support students in SAS group study spaces.
• Administration & Communication:
  • Keep accurate records of peer interactions and group participation as required.
  • Communicate regularly with SAS staff regarding student needs or concerns that arise during peer sessions.
  • Assist with tracking and reporting of student use of service.
  • Assist with updating resources in the Learning Strategy area.

Training

• Overview of services provided by the Student Wellness and Accessibility Centre.
• Training on the SAS database and appointment management system (OASIS).
• Sensitivity training with regards to awareness of disability etiquette.
• Confidentiality and FIPPA training.
• Training from relevant SAS staff to develop an understanding of the impact disability-related issues on academic performance.
• Training from the Learning Strategist in written expression interventions/strategies, reading strategies, memory strategies, and time management/executive functioning strategies.
• Training from the Assistant Technologist & Learning Strategist in relevant technologies and apps.

Qualifications

• Lived experience as a student identifying as having a disability and/or experience utilizing post-secondary services providing academic accommodations.
• Intersectionality with other campus equity-seeking communities an asset.
• 2 + years as a student at Brock University with a solid understanding of university navigation and campus resources.
• Current undergraduate student in good academic standing. Please note: graduate students are not eligible for this role.
• Keen interest in the accessibility/disability/inclusion field.
• Excellent organizational and communication skills.
• Ability to demonstrate strong presentation and group facilitation skills.
• Strong interpersonal, leadership, communication, presentation, and problem-solving skills.
• Excellent time management skills and the ability to juggle the demands of academic studies and extracurricular activities.
• Empathy and commitment to the principles of equity, diversity, inclusion, and accessibility.
• Experience working with or understanding of accessibility, disability services, or equity-based student support.
• Empathy, confidentiality, and a student-centered approach.
• Ability to work independently and as part of a collaborative team.

Contract details

• Hourly rate: $17.60
• Weekly hours: maximum 7 hours per week (excluding reading weeks and university closures)
• Contract duration: Sep 14 2026 - Apr 30 2027

Applicants must be current undergraduate students.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments.

We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code.

Please contact [e-mail] if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.

Brock University is a comprehensive institution with rich academic programs and world-class research activity. Located in Ontario’s scenic Niagara region on the traditional territory of the Haudenosaunee and Anishinaabe peoples, Brock is situated in a UNESCO Biosphere Reserve. With nearly 600 full-time faculty members and researchers, Brock's robust academic scope offers more than 70 undergraduate programs and 50 graduate programs in seven dynamic Faculties. The University’s 19,000 students come from across Canada and around the world. Brock’s renowned student experience is enriched by an emphasis on experiential education, as illustrated by community partnerships, volunteerism and one of Ontario's largest and most successful co-op programs.

Learn more at brocku.ca.