Strategic Project Lead (SPL), Delivery Ops

Kindredventures; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

Mecka AI in Toronto seeks a Delivery Ops lead to be the single point of contact for delivery on frontier robotics programs. You will ensure capture, QA, labeling, and engineering move to one plan for each program, owning on-time delivery and customer satisfaction.

You will coordinate weekly delivery cadences with customer teams, manage risks, and align internal groups to a unified plan while scoping new orders and expansions based on real capability.

Qualifications

• 5+ years in management consulting, project or program leadership, client services, or operations leadership.
• A record of owning complex, customer-facing programs to fixed deadlines.
• Structured thinking: you turn ambiguous asks into clear plans and give leadership a clear call on trade-offs.
• Comfortable with data: spreadsheets and basic queries to check delivery numbers yourself.

Responsibilities

• Own delivery for strategic customer programs end to end, from order to final batch, including targets, timelines, and risks.
• Run the weekly cadence with customer teams: delivery status, feedback, issue resolution, and upcoming orders.
• Keep internal project teams aligned to one plan and clear blockers between them.
• Work with commercial and finance teams to scope new orders and expansions, grounded in what we can actually deliver.
• Build the delivery playbook (cadences, templates, escalation paths) so each new program starts faster than the last.

Skills

Management consulting

Project leadership

Client services

Operations leadership

Data comfort

Job description

About Mecka AI

Mecka AI is building the data infrastructure layer for robotics and embodied AI.
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and embodied AI systems.
We work closely with frontier robotics teams to bridge real-world data, simulation, learning-based systems, and deployed hardware.

About Delivery Ops

Delivery Ops turns raw captures into datasets customers can train on. We pull and filter episodes against each customer’s spec, run every ship gate (quality, privacy, exclusivity, labels), package and ship the data, and report on what was delivered. As volumes grow into hundreds of thousands of hours per program, the team also owns showing the field what this data looks like and why it matters.

About the role

Our customers are frontier robotics labs running large, multi-month data programs. You will be their single point of contact for delivery, and the person internally who keeps capture, QA, labeling, and engineering moving to one plan for each program. You will be accountable for every program landing on time, to spec, and with a customer who wants to buy more.

What you'll do

Program ownership

Own delivery for strategic customer programs end to end, from order to final batch, including targets, timelines, and risks.

Customer coordination

Run the weekly cadence with customer teams: delivery status, feedback, issue resolution, and upcoming orders.

Cross-functional delivery

Keep internal project teams aligned to one plan and clear blockers between them.

Scoping

Work with commercial and finance teams to scope new orders and expansions, grounded in what we can actually deliver.

Playbook

Build the delivery playbook (cadences, templates, escalation paths) so each new program starts faster than the last.

What you bring

• 5+ years in management consulting, project or program leadership, client services, or operations leadership.
• A record of owning complex, customer-facing programs to fixed deadlines.
• Structured thinking: you turn ambiguous asks into clear plans and give leadership a clear call on trade-offs.
• Comfortable with data: spreadsheets and basic queries to check delivery numbers yourself.

Even better if you have

• Experience with AI, robotics, or data-services customers.
• Experience scaling delivery through external vendors or partners.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, we will partner with you to meet your needs.

We may use AI-assisted tools to help evaluate applications against the requirements of this role. These tools support our recruiting team in identifying qualified candidates but do not replace human judgment or limit which applications may be reviewed or considered.