Strategic Partner Deployment Manager

Dialpad Japan; Kitchener; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading customer communications platform is seeking a Project Manager to oversee the successful deployment of solutions for partners. The ideal candidate will have 3-5 years of project management experience and a customer-centric mindset. Responsibilities include managing project scope, maintaining customer relationships, and ensuring project success through collaboration with various teams. This role is critical to delivering exceptional customer experiences in a fast-paced environment.

Benefits

Competitive benefits

Robust training program

Inclusive office environment

Qualifications

• 3-5 years of project management experience in a customer-facing role.
• Prior experience with project-tracking platforms.
• Ability to manage multiple simultaneous customer projects.

Responsibilities

• Own the deployment process for customer projects.
• Manage changes to the deployment scope and schedule.
• Cultivate relationships with customers and key stakeholders.

Skills

Project management

Customer-centric attitude

Organization

Strong communication skills

Cross-functional collaboration

Education

Bachelor's Degree

Tools

Salesforce

Jira

G-Suite

Job description

A leading customer communications platform is seeking a Project Manager to oversee the successful deployment of solutions for partners. The ideal candidate will have 3-5 years of project management experience and a customer-centric mindset. Responsibilities include managing project scope, maintaining customer relationships, and ensuring project success through collaboration with various teams. This role is critical to delivering exceptional customer experiences in a fast-paced environment.