Strategic IT Account Manager – Growth & Renewal

Info-Tech Research Group; Nova Scotia; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading IT research firm in Canada is seeking an Account Manager to drive sales and service plans, manage member interactions, and ensure high-quality service delivery. The ideal candidate should possess a university degree and have at least 3 years of relevant experience in Account Management. Strong skills in critical thinking, planning, and active listening are essential for success in this role.

Qualifications

• 3+ years of Account Management experience, with a proven track record of success.
• Experience working in the IT Research and Advisory market.
• Experience working as part of a team an asset.

Responsibilities

• Create and execute sales and service activity plans.
• Own all account management conversations with secondary account stakeholders.
• Ensure members leverage their membership by delivering high quality service.
• Manage and respond to inbound requests from members.
• Assist in the preparation of member interactions by collecting background information.

Skills

Critical Thinking

Planning & Organization

Time management

Goal setting

Active listening

Education

University degree

Job description

A leading IT research firm in Canada is seeking an Account Manager to drive sales and service plans, manage member interactions, and ensure high-quality service delivery. The ideal candidate should possess a university degree and have at least 3 years of relevant experience in Account Management. Strong skills in critical thinking, planning, and active listening are essential for success in this role.