Strategic HCM Engagement Lead

Keste; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading consulting firm in Canada is seeking a Client Services Engagement Manager to develop and maintain strong client relationships while ensuring satisfaction through innovative service delivery. This role requires a Bachelor's degree in a relevant field, 5-10 years of client services experience, and a proactive attitude towards problem-solving. The ideal candidate possesses excellent communication skills and the ability to manage complex projects effectively. Competitive compensation is offered, and candidates are encouraged to apply.

Qualifications

• 5-10 years of experience in client services or project management.
• Minimum of 5 years implementing or managing HCM projects.
• Exceptional communication and interpersonal skills.

Responsibilities

• Serve as the primary ambassador to clients, ensuring satisfaction.
• Proactively identify and mitigate issues in service delivery.
• Maintain robust client relationships and coordinate service execution.

Skills

Executive Communication Skills

Client Relationship Management

Global Perspective Skills

Innovative Solutions

Risk Management Skills

Project Management Skills

Strategic Thinking Skills

Negotiation Skills

Problem Solving Skills

Team Collaboration Skills

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering or relevant field

MBA

Job description

A leading consulting firm in Canada is seeking a Client Services Engagement Manager to develop and maintain strong client relationships while ensuring satisfaction through innovative service delivery. This role requires a Bachelor's degree in a relevant field, 5-10 years of client services experience, and a proactive attitude towards problem-solving. The ideal candidate possesses excellent communication skills and the ability to manage complex projects effectively. Competitive compensation is offered, and candidates are encouraged to apply.