Strategic Enterprise Account Leader – SaaS for Engineering

CoLab; Canada; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading SaaS provider in Canada is looking for an Enterprise Account Manager to drive growth and foster relationships with enterprise customers. The role involves developing account strategies, identifying upsell opportunities, and collaborating with cross-functional teams. Candidates should have a proven track record in account management within a SaaS context, with strong communication and strategic thinking skills. Team collaboration and resilience in a fast-paced environment are essential. This position offers a dynamic and inclusive work environment.

Qualifications

• Proven track record in an Account Manager role within a SaaS business.
• Experience with large enterprise customers is essential.
• Background in engineering or manufacturing is a plus.

Responsibilities

• Establish and foster relationships with enterprise customers.
• Create and execute comprehensive account plans.
• Guide customers on leveraging solutions for their needs.
• Identify upsell opportunities within existing accounts.
• Collaborate with cross-functional teams on account strategies.
• Assist customers in achieving desired outcomes.
• Document all activities and insights in Salesforce.

Skills

Account Management

Strategic Thinking

Customer-Centric Approach

Excellent Communication

Team Collaboration

Adaptability

Resilience

Tools

Salesforce

Job description

A leading SaaS provider in Canada is looking for an Enterprise Account Manager to drive growth and foster relationships with enterprise customers. The role involves developing account strategies, identifying upsell opportunities, and collaborating with cross-functional teams. Candidates should have a proven track record in account management within a SaaS context, with strong communication and strategic thinking skills. Team collaboration and resilience in a fast-paced environment are essential. This position offers a dynamic and inclusive work environment.