Strategic Engagement Lead, Patient & Family Experience

camh; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading mental health organization in Toronto seeks an Engagement Lead to enhance patient and family engagement within the Quality Experience and Safety portfolio. The ideal candidate will possess a relevant Bachelor's degree, extensive healthcare experience, and strong communication skills. This full-time role requires working collaboratively with various teams to implement change initiatives and improve quality standards. Proficiency in Microsoft Office and project management experience are essential. Bilingualism is a plus.

Qualifications

• 3 years of relevant healthcare experience, including mental health and addictions.
• Experience in project management and quality-focused roles.
• Strong knowledge of healthcare administration and hospital operations.

Responsibilities

• Lead patient and family engagement initiatives.
• Support capacity building and training related to engagement.
• Analyze experience data for quality improvement opportunities.

Skills

Business Development

Project Management

Bilingualism

Human Resources

Education

Bachelor's degree in healthcare administration or business administration

Tools

Microsoft Office Suite

Adobe Acrobat Professional

Job description

A leading mental health organization in Toronto seeks an Engagement Lead to enhance patient and family engagement within the Quality Experience and Safety portfolio. The ideal candidate will possess a relevant Bachelor's degree, extensive healthcare experience, and strong communication skills. This full-time role requires working collaboratively with various teams to implement change initiatives and improve quality standards. Proficiency in Microsoft Office and project management experience are essential. Bilingualism is a plus.