Strategic Cybersecurity Technical Advisor

eSentire; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity firm is seeking a skilled Technical Account Manager to join their Strategic Account Management team. In this role, you will serve as the primary technical advisor for strategic accounts, ensuring optimal deployment and integration of cybersecurity solutions. Candidates should have extensive experience in technical account management, strong knowledge of cybersecurity frameworks and tools, and excellent problem-solving skills. This position demands collaboration with various internal teams and a focus on customer engagement, requiring a customer-centric mindset.

Qualifications

• 5+ years of experience in technical account management, cybersecurity engineering, or technical support.
• Hands-on experience with cybersecurity technologies like SIEM, EDR, and firewalls.

Responsibilities

• Serve as the primary technical advisor for strategic accounts.
• Provide technical guidance and lead deployment of cybersecurity solutions.
• Manage escalations of complex technical issues.

Skills

Technical expertise in cybersecurity

Problem-solving abilities

Relationship management

Cross-functional collaboration

Education

Bachelor's degree in Cybersecurity, Computer Science, or Information Technology

Tools

SIEM

EDR

XDR

Salesforce

Job description

A leading cybersecurity firm is seeking a skilled Technical Account Manager to join their Strategic Account Management team. In this role, you will serve as the primary technical advisor for strategic accounts, ensuring optimal deployment and integration of cybersecurity solutions. Candidates should have extensive experience in technical account management, strong knowledge of cybersecurity frameworks and tools, and excellent problem-solving skills. This position demands collaboration with various internal teams and a focus on customer engagement, requiring a customer-centric mindset.