Strategic Client Services Manager - Home Health

BAYADA Home Health Care; Saskatchewan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading home health care provider in Canada is seeking a Client Services Manager for their Mount Pleasant office. This role involves providing superior customer service, managing client services, and fostering relationships with clients and partners. The ideal candidate holds a Bachelor degree and has prior experience in medical office or home care settings. This full-time position offers a supportive work environment with opportunities for career growth, including comprehensive benefits and a balanced work schedule.

Benefits

Award-Winning Workplace

Weekly Pay

Comprehensive Benefits

Work-Life Balance

Career Growth

Public Service Loan Forgiveness eligibility

Qualifications

• Bachelor degree is required.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of successfully taking on increased responsibility.
• Ambition to grow and advance beyond current position.
• Strong computer skills required.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide superior customer service and quality home care.
• Manage coordination of client services and emergent scheduling issues.
• Build relationships with clients and community organizations.
• Partner with Clinical Managers to support field employees.

Skills

Customer service

Communication

Interpersonal skills

Managerial skills

Problem-solving

Education

Bachelor degree

Tools

Electronic medical record systems

Job description

A leading home health care provider in Canada is seeking a Client Services Manager for their Mount Pleasant office. This role involves providing superior customer service, managing client services, and fostering relationships with clients and partners. The ideal candidate holds a Bachelor degree and has prior experience in medical office or home care settings. This full-time position offers a supportive work environment with opportunities for career growth, including comprehensive benefits and a balanced work schedule.