Strategic Client Delivery Lead

Tidal Commerce; Remote; CAD 90,000 - 140,000; Full time

Job summary

A specialized eCommerce consulting firm is seeking a seasoned client delivery leader to bridge clients and cross-functional teams. This individual will ensure project excellence and profitability, mentoring talent while driving high-performance delivery in complex digital environments. Ideal candidates will have extensive client-facing experience in digital transformation, alongside skills in project management and commercial acumen.

Qualifications

• 8+ years in client-facing roles, ideally in a digital consultancy.
• Proven success managing enterprise client accounts ($5M–$25M+).
• Strong understanding of digital transformation and agile delivery.

Responsibilities

• Oversee delivery across complex digital workstreams.
• Act as the commercial conscience of your account.
• Mentor and nurture high-potential talent within delivery teams.

Skills

Client Relationship Management

Project Management

Commercial Acumen

Team Leadership

Communication Skills

Tools

Jira

Confluence

Job description

A specialized eCommerce consulting firm is seeking a seasoned client delivery leader to bridge clients and cross-functional teams. This individual will ensure project excellence and profitability, mentoring talent while driving high-performance delivery in complex digital environments. Ideal candidates will have extensive client-facing experience in digital transformation, alongside skills in project management and commercial acumen.