Strategic BI & Analytics Analyst (Hybrid)

TP Canada; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Teleperformance in North York, Ontario is seeking a Business Analyst or Supply Chain Analyst to optimize data-driven decision making. The role focuses on advanced Excel analytics, data reconciliation, and KPI reporting to support inventory and forecast processes.

You will collaborate across finance, operations, and IT to streamline governance, automate reporting with Power BI, and deliver executive-ready insights that drive performance.

Qualifications

• Consumer Packaged Goods (CPG) experience
• Advanced Excel expertise (mandatory)
• Complex formulas
• Pivot tables
• Large dataset analysis
• Data reconciliation and reporting
• Strong analytical and problem-solving skills
• High attention to detail and data accuracy
• Ability to work independently and manage multiple priorities

Responsibilities

• Execute complex Excel-based analysis and reporting
• Consolidate, validate, and reconcile data from multiple sources
• Support inventory, forecast, performance, and business analytics
• Prepare recurring reports, insights, and executive summaries
• Investigate data anomalies and perform root cause analysis
• Support process documentation, governance, and SOP creation
• Assist with project work, ad hoc analysis, and process improvement initiatives

Skills

Advanced Excel

Pivot Tables

Complex Formulas

Data Reconciliation

Large Dataset Analysis

Analytical & Problem-Solving

Attention to Detail

Independent & Multi-priority Handling

Tools

Power BI

Power Query

Job description

Teleperformance in North York, Ontario is seeking a Business Analyst or Supply Chain Analyst to optimize data-driven decision making. The role focuses on advanced Excel analytics, data reconciliation, and KPI reporting to support inventory and forecast processes.

You will collaborate across finance, operations, and IT to streamline governance, automate reporting with Power BI, and deliver executive-ready insights that drive performance.