Strategic Account Manager - Telco

Wind River Systems; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider in Toronto seeks a Strategic Account Manager to engage with Communications Service Providers. Responsibilities include building strategic partnerships, executing account plans for revenue growth, and collaborating with internal teams. The ideal candidate has over 10 years of experience in account management and strong communication skills. This role offers a hybrid work setup with excellent benefits.

Benefits

Flexible home office options

Employee-covered Medical, Dental, and Vision insurance

Flexible Time Off policy

401K with company match

Qualifications

• Minimum 10 years of experience in account management, preferably in Cloud and Open-Source software.
• Experience in negotiating multi-$M deals.
• Flexible to travel up to 30% throughout Canada.

Responsibilities

• Develop account plans focused on revenue growth.
• Align internal resources to execute strategy.
• Evangelize solution portfolio to uncover new growth opportunities.

Skills

Telco & Networking understanding

Account management

Communication skills

Interpersonal skills

Analytical & Organizational Skills

Education

Bachelor’s Degree (EE/CS preferred)

Job description

ABOUT WIND RIVER

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy.

The company’s software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. In Telco, we are recognized as the leader in Telco Cloud solutions, particularly in the highly strategic edge compute and ORAN space. We’ve partnered with the likes of Verizon , Telus, and DISH/ Boost in building the largest Open RAN networks in the world and have become the de facto CaaS solution for ORAN/vRAN in the industry .

The company has received industry recognition for its technology innovation and leadership and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world.

ABOUT THE OPPORTUNITY

Reports to: Regional Director of Telco, Americas

The Americas Telco Sales team ensures customers are engaged in collaborative & strategic long-term partnerships allowing them to unlock the full potential of Wind River solutions. We strive to become the premier provider of products & services for our select Communications Service Provider customers across the region, engaging at the senior management level in a vision-setting, business outcomes-focused, value-added capacity.

The Strategic Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business with strategic accounts. In addition, the Account Manager brings a “Point of View” to Customer engagement; orchestrates all resources to solve customer problems with appropriate Wind River products and Services, with accountability for increasing revenue of all Wind River solutions through Software License and Customer Success Engagement.

Responsibilities

• Develop, build and grow an effective presence as a trusted advisor within target accounts and become a trusted advisor to all customer touch points
• Develop strategic account plans and opportunity plans focused on growth and sustain able, recurring revenue streams
• Utilize a team approach to e xecute account level and opportunity level strateg ies
• Align internal resources (Engineering, Professional Services, Product Management , Customer Success) to execute against vision and strategy
• Evangelize Wind River ’s solution portfolio throughout the entire account to u ncover new growth opportunities
• Position Wind River in all direct sales engagements, negotiations and RFPs
• Understand client business models and technology challenges
• Leverage Wind River’s strategic partner ecosystem and collaborate on mutually successful sales strategies
• Participate in industry events for relationship building and new opportunity discovery
• Collaborate with global sales colleagues to establish and share best practices for continuous improvement
• Accurately forecast revenue on a quarterly and annual basis

ABOUT YOU

Core Competencies, Demonstrated Success & Qualifications

• Comprehensive understanding of the Telco & Networking sector gained through a minimum of 10 years of experience within account management, ideally in the Cloud and Open-Source software industry
• Major account planning experience involving the negotiation of multi-$M committed deals
• Experience as an individual contributor, consistently exceeding assigned quota
• Ability to work effectively with internal stakeholders and senior management
• Ability to operate in a matrix environment
• Deployment of solution selling sales approach to technical and executive-level decision makers, using creative business thinking and thought leadership
• Proven experience dealing with complex business and software development processes
• Outstanding communication and interpersonal skills
• Bachelor’s Degree (EE/CS preferred), MBA preferred but not required
• Ability to travel up to 30% throughout Canada, possibly Europe
• Must be a Canadian citizen residing within this location with ability to be present on site 3 days/week.
• Emotional Intelligence and Connecting Skills
• Team Player
• Focused and Committed
• Written Planning , Analytical & Organiz ational Skills

BENEFITS

• Flexible home office! We offer the flexibility of a hybrid work schedule or 100% remote
• 100% Employee covered Medical, Dental, and Vision insurance*
• Flexible Time Off policy* + 12 observed Holidays
• 401K with company match
• Health Savings Account (HSA) and Flexible Spending Account (FSA)

Your privacy is of the utmost importance to us. At Wind River, we strictly adhere to all applicable data privacy laws. Please review Wind River's Applicant Privacy Notice, which can be found here .

Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

“ Wind River is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law”

Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.