Strategic Account Manager - Metals

Rockwell Automation; Canada; Remote; CAD 158,000 - 237,000; Full time

Job summary

A leading global technology company is seeking a Strategic Account Manager - Metals to develop and implement sales strategies for major accounts. This role involves managing customer relationships, negotiating agreements, and leading cross-functional teams to provide tailored solutions. Ideal candidates will have a bachelor's degree and experience in account management or technical sales, as well as legal authorization to work in Canada. A flexible work schedule and comprehensive benefits are offered.

Benefits

Health Insurance including Medical, Dental and Vision

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Qualifications

• 5+ years of experience in account management, technical sales, or industrial distribution.
• Legal authorization to work in the U.S. or Canada is required.
• Valid driver's license and ability to travel locally 50% of the time.

Responsibilities

• Manage a portfolio of strategic customer relationships.
• Develop and implement relationship management plans.
• Lead internal teams to configure tailored solutions for customers.
• Negotiate customer agreements in partnership with commercial colleagues.

Skills

Account management

Customer relationship management

Negotiation

Strategic planning

Communication

Education

Bachelor's degree or equivalent years of relevant work experience

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Strategic Account Manager - Metals, you will plan and implement sales strategies to specific, existing major accounts. You will nurture customer relationships and identify opportunities for growth. Our strategic accounts typically have multiple locations, so you will need to maintain broad customer, distributor and Rockwell geo team relationships. You will report to the Head of Mining, Metals & Cement - Americas and may work remotely from either Toronto, Ontario, Chicago, Illinois, or Cleveland, Ohio.

Your Responsibilities

• Manage a portfolio of strategic customer relationships either personally or through a medium to large team of account managers and domain experts
• Be an advocate of : C level relationships including IT / OT, Engineering, Operations and sustainability executives
• Secure digital operations practices
• Be THE LEADER! Be the voice of customer, voice of Rockwell core values and influence to sell within various Rockwell levels
• Consult with a range of customer representatives at different levels of the organization to identify their outcomes.
• Implement relationship management plans for complex customer accounts to build relationships with relevant decision makers at the customer organization.
• Negotiate customer agreements in partnership with commercial colleagues.
• Lead a collaborative internal team to configure a complex, tailored product and services solution for the customer.
• Partner internally to develop new marketing plans and identify new growth opportunities.
• Build a network of executives within the business sector to obtain market intelligence on industry trends and identify opportunities for expansion.

How You Work

• Build customer relationships and provide customer-centric solutions.
• Apply knowledge of business and the marketplace to promote our goals.
• Make sense of complex, high quantity, and sometimes contradictory information.
• Hold self and others accountable to meet commitments.
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences.
• Build relationship networks inside and outside of our organization.
• Relate openly with diverse groups of people.
• See ahead to future possibilities and translating them into new strategies.
• Use compelling arguments to gain the support and commitment of others.
• Build partnerships and work with others to meet shared goals.

The Essentials - You Will Have

• Bachelor's degree or Equivalent Years of Relevant Work Experience
• Legal authorization to work in the U.S. or Canada is required. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• A valid driver's license.
• The ability to travel locally 50% of the time to customers

The Preferred - You Might Also Have

• 5+ years of experience in account management, technical sales, industrial distribution or an engineering firm.
• Prior experience working with all levels of large-project customers to include : executives, management, plant engineers and machine builders.
• Prior experience working in the heavy metals industry.

What We Offer

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
• To learn more about our benefits package, please visit at .

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For this role in the United States, the Total Target Compensation is from $158,000 - $237,000 of which 60% is base salary and 40% is variable. Our benefits for the US can be found . Actual pay will be based on factors such as skills, knowledge, education, and experience.