Strategic Account Manager

WESCO Distribution; Mississauga; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading distribution company is seeking a Strategic Account Manager in Peel Region, Mississauga. You will manage client relationships, drive new business, and ensure customer satisfaction. The ideal candidate has a Bachelor's degree and over 5 years of sales experience, with strong skills in negotiation and relationship management. This role involves working under pressure and requires travel up to 10%.

Qualifications

• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Self-starter and able to work efficiently under pressure.

Responsibilities

• Maintain client relationships with key target accounts.
• Drive new business development in assigned territory.
• Develop relationships with priority customer stakeholders.

Skills

Sales experience

Relationship management

Negotiation skills

Problem-solving skills

Communication skills

Education

Bachelor's Degree

Tools

CRM software

Microsoft Office

Job description

Overview

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Responsibilities

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participates in solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
• History of success maintaining and developing key relationships
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation and problem-solving skills
• Proficiency with CRM software and Microsoft Office
• Self-starter and able to work efficiently under pressure
• Experience in executing in a matrix organization managing multiple stakeholders and projects
• Ability to travel up to 10%