Strategic Account Executive East Coast and Central North America

SpryPoint; Remote; CAD 80,000 - 100,000; Full time

Job summary

A high-growth software company is seeking a results-driven Strategic Account Executive to expand its presence in the utility and local government sectors. In this role, you will manage complex sales cycles, develop strategic territory plans, and engage with executive stakeholders. You should have a solid background in enterprise sales, particularly in the utilities sector, and possess the ability to build trusted relationships. The role offers the flexibility to work remotely with an engaging team culture.

Benefits

Remote-first environment

Competitive total rewards

Health, dental, vision insurance

Generous PTO

$2,500 annual development fund

Qualifications

• 5 years of enterprise sales experience, preferably in utilities or local government.
• Demonstrated success in managing long, complex sales cycles.
• Strong understanding of utility operations and software.

Responsibilities

• Own the full enterprise sales cycle from discovery to close.
• Develop strategic territory plans to exceed SaaS bookings goals.
• Build executive relationships across utilities and local government.

Skills

Business Development

Customer Service

Revenue Growth

Account Management

Communication

Salesforce

Tools

Salesforce

Excel

Job description

Overview

SpryPoint is modernizing how utilities serve their communities. We are a high-growth software company delivering the first and only cloud-native customer service and operations platform purpose-built for modern utilities. Founded in 2011, SpryPoint serves 100 utility clients across North America and the Caribbean with a scalable team of 300 employees.

Our solutions include SpryCIS, SpryEngage, SpryMobile and SpryWallet, focusing on a complete meter-to-cash process with an updates-not-upgrades, user-centric design and a strong focus on customer success. We are backed by Norwest Venture Partners since 2023 and a new investment partnership from Insight Partners announced in 2026.

Join our award-winning team transforming an essential industry that powers communities across the Americas. This role focuses on the East Coast and Central North America; we encourage applicants located in these regions to apply.

Position

Strategic Account Executive

SpryPoint is seeking a results-driven Strategic Account Executive to grow our presence in the utility and local government sectors. You will own a defined territory, manage complex long sales cycles, and serve as a trusted advisor to enterprise clients. You will articulate the strategic value of SpryPoint’s full suite of solutions, generate demand, deliver measurable outcomes, and drive SaaS bookings in line with corporate objectives. This role is ideal for a consultative sales professional who thrives in a collaborative environment, engages executive stakeholders, and has a proven track record navigating complex enterprise opportunities from prospecting through close.

Responsibilities

• Own the full enterprise sales cycle, managing opportunities from discovery to contract negotiation and close.


• Develop and execute a strategic territory plan to achieve and exceed SaaS bookings goals.


• Build and nurture executive relationships across utilities and local government agencies, becoming a trusted advisor.


• Conduct thorough discovery to uncover client challenges, align SpryPoint solutions, and articulate ROI and business outcomes.


• Deliver tailored software demonstrations, presentations and workshops to senior stakeholders.


• Collaborate with internal teams (Pre-Sales, Proposal, Revenue Operations) and channel partners to ensure seamless opportunity execution.


• Stay ahead of industry trends, regulatory changes and competitor activity to maintain a strategic advantage.


• Represent SpryPoint at industry events, conferences and networking opportunities to identify and pursue new enterprise prospects.


• Maintain accurate pipeline forecasts and opportunity details in Salesforce.

Qualifications and Competencies

• 5 years of enterprise sales experience, preferably in utilities, local government, or technology-driven professional services.


• Demonstrated success managing long, complex sales cycles, developing territory, building pipeline, and exceeding quota.


• Strong understanding of utility operations and software (CIS, Mobile, Field Service, Work Orders, Asset Management, CMMS; familiarity with ERP, SCADA, OMS, AMI, MDM is a plus).


• Exceptional consultative negotiation and presentation skills; able to engage at executive levels.


• Strategic thinker with strong analytical, organizational, and planning capabilities.


• Experience managing a pipeline valued at 3x annual quota.


• Polished writing, storytelling and presentation skills.


• Self-starter with the ability to work independently while collaborating across teams.


• Passion for learning new technologies, understanding client needs, and delivering measurable impact.

Our Hiring Process

Stage 1: 30-minute Recruiter Interview — Overview of your background and the role.

Stage 2: 45-minute Hiring Manager Interview with VP of Sales — Discuss experience and role alignment.

Stage 3: 1-hour Interview — Deep dive with VP of Sales and Chief Revenue Officer to discuss approach to strategic SaaS sales.

Stage 4: 15-minute Refresher with VP of Sales (optional) — Address questions and clarifications.

Stage 5: References/Offer — Reference checks and potential offer; onboarding to SpryPoint.

Benefits & Culture

• Remote-first environment with flexible working hours across North America.


• Competitive total rewards and a comprehensive compensation package.


• MacBook and $500 to create your ideal home workspace.


• Health, dental, vision and life insurance from day one.


• Generous PTO, Summer Fridays, and unlimited sick days.


• RRSP (Canada) and 401(k) matching programs.


• $2,500 annual development fund and tuition assistance.


• Annual company events and team offsites.

Equal Opportunity & Accommodations

SpryPoint is an equal-opportunity employer committed to an inclusive environment. We welcome applicants from all qualified candidates regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or any other protected status.

If you need accommodations during the interview process, let us know and we will provide the necessary support.

Notes

Required Experience: IC

Key Skills: Business Development, Customer Service, Revenue Growth, ABC Analysis, Account Management, Communication, CRM, Excel, Salesforce, PMP, Customer Relationships, Business Relationships, Sales Goals, Sales Process, CPA

Employment Type: Full-Time

Experience: years

Vacancy: 1