Stores Services Lead — Drive Sales & Client Experience

Sephora; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading beauty retailer in Calgary is seeking a full-time Services Lead to support all departments in-store. The role includes ensuring effective execution of Sephora's sales model, driving outstanding client service, and maintaining visual merchandising standards. Candidates should have 1-3 years of relevant experience, strong client service skills, and the ability to work in a dynamic team environment. Competitive benefits and professional development opportunities are offered.

Benefits

Comprehensive medical & dental benefits

Paid vacation

Competitive bonus structure

Investment in training for career development

Qualifications

• 1-3 years of experience in a similar role or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Demonstrated effective time management and problem-solving skills.

Responsibilities

• Support all departments on the sales floor within a Sephora location.
• Ensure Beauty Advisors execute Sephora's selling model effectively.
• Act as Manager on Duty and engage with cast and clients.

Skills

Client service skills

Time management

Problem-solving

Ability to influence peers

Job description

A leading beauty retailer in Calgary is seeking a full-time Services Lead to support all departments in-store. The role includes ensuring effective execution of Sephora's sales model, driving outstanding client service, and maintaining visual merchandising standards. Candidates should have 1-3 years of relevant experience, strong client service skills, and the ability to work in a dynamic team environment. Competitive benefits and professional development opportunities are offered.