Store Team Supervisor

Savers | Value Village; Barrie; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading thrift retailer seeks a Store Team Supervisor in Barrie, Ontario. This role involves supervising store operations across multiple departments, focusing on customer service and team leadership. The ideal candidate will lead a diverse team, ensuring quality service while contributing to the community. This position offers comprehensive training and benefits, including health care plans and retirement savings options.

Benefits

Comprehensive health care plans

Company-paid life insurance

Generous RRSP matching

Paid time off

Mental health services

Qualifications

• Ability to lead and supervise a diverse team.
• Strong interpersonal skills for customer interaction.
• Previous experience in retail operations preferred.

Responsibilities

• Supervise store operations in various departments.
• Ensure quality service for all customers.
• Train and onboard new team members.

Skills

Leadership

Customer service

Teamwork

Job description

Description

Position at Value Village.

Store Team Supervisor at Savers / Value Village, Front End Supervisor, Production Supervisor, and Community Donation Supervisor, operating within operations, production, and retail departments.

As one of the largest for-profit thrift operators in the United States, Canada and Australia, Value Village supplies its stores with gently‑used, one‑of‑a‑kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, while providing our partners with valuable funding for their community‑based programs and services. Our mission is to champion reuse and inspire a future where secondhand is second nature. We are “Thrift Proud,” and it is the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make this possible. Visit savers.com for more information about the Savers family of thrift stores, our impact, and the #ThriftProud movement.

Summary & Positions

Store Team Supervisor opportunities in Operations, Production and Retail may include:

• Production Supervisor
• Front End Supervisor
• Community Donation Supervisor

What you can expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get

Comprehensive onboarding and training from day one. In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full‑time Team Members
• Company‑Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

42 Caplan Avenue, Barrie, ON L4N 0M5

EEO Statement

Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.