Store Team Lead: Sales Growth & Service Expert

La Senza; Cambridge; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail brand is seeking a Key Holder in the Region of Waterloo, Cambridge, to assist the management team in driving sales and ensuring exceptional customer experiences. The ideal candidate will have previous supervisory experience, strong analytical skills, and a flexible schedule. Responsibilities include managing customer relations, driving sales growth, and creating a positive work environment. This role offers the opportunity to lead and develop a high-performing team.

Qualifications

• Ability to foster an environment of exceptional customer service and optimize the company selling model.
• Previous management or supervisory experience.
• Schedule flexibility to include evenings, weekends, and holidays.

Responsibilities

• Drive profitable sales growth through segment ownership.
• Support management in creating a positive work environment.
• Manage and resolve customer relations issues.

Skills

Exceptional customer service

Leadership

Communication

Analytical skills

Time management

Job description

A leading retail brand is seeking a Key Holder in the Region of Waterloo, Cambridge, to assist the management team in driving sales and ensuring exceptional customer experiences. The ideal candidate will have previous supervisory experience, strong analytical skills, and a flexible schedule. Responsibilities include managing customer relations, driving sales growth, and creating a positive work environment. This role offers the opportunity to lead and develop a high-performing team.