Store Team Lead: Customer Service & Merchandising

Shoppers Drug Mart; Woolwich; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading pharmacy chain in Woolwich, Ontario, seeks a customer service manager to oversee cashiers and merchandising functions. The role includes training staff, ensuring compliance with store policies, and resolving customer issues. Ideal candidates are organized, computer literate, and possess strong problem-solving skills. Join a locally owned store with support from a national brand, offering flexible schedules, competitive pay, and a commitment to community service.

Benefits

Purchase discount program

Flexible work schedules

Competitive pay

Online learning through Academy

Qualifications

• Computer literate.
• Organized with efficient time management skills.
• Knowledge of products and supplies is required.

Responsibilities

• Manage the customer service functions including cash and merchandising.
• Train cashiers and merchandisers in job functions.
• Resolve customer issues according to established guidelines.

Skills

Planning, Judgement and Decision Making

Independent thinking

Problem solving

Job description

A leading pharmacy chain in Woolwich, Ontario, seeks a customer service manager to oversee cashiers and merchandising functions. The role includes training staff, ensuring compliance with store policies, and resolving customer issues. Ideal candidates are organized, computer literate, and possess strong problem-solving skills. Join a locally owned store with support from a national brand, offering flexible schedules, competitive pay, and a commitment to community service.