Store Systems and Administration

London Drugs Limited; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major retail company in Langley is seeking a candidate for Store Systems and Administration. This role encompasses various responsibilities including the maintenance of store hardware systems, cash management, and supporting customer service initiatives. Applicants should exhibit strong administrative and technical skills with a commitment to confidentiality. The position offers a comprehensive benefits program and opportunities for advancement.

Benefits

Comprehensive medical and dental coverage

Company-matched RRSPs

Employee Discount Program

Ongoing training and education

Employee Family Assistance Program

Employee Recognition Program

Community Involvement

Qualifications

• Strong administrative skills with attention to detail.
• Technical and mathematical aptitude required.
• Ability to maintain confidentiality regarding company finances.

Responsibilities

• Maintain store hardware and software systems.
• Count store funds and prepare bank deposits.
• Provide prompt and efficient customer service.

Skills

Administrative skills

Technical aptitude

Mathematical aptitude

Customer service skills

Job description

We are seeking innovative, customer-focused people to join our team! We currently have opportunities for: Store Systems and Administration.

The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. Accordingly, you will report directly to the Assistant Store Manager and Store Manager.

Responsibilities

Among the varied responsibilities of this challenging position are:

Store Systems

• Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
• Perform regular cleaning and maintenance of equipment (e.g., cleaning MSR hardware).
• Perform regular system backups as per the established procedures and schedule.
• Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment.
• Maintain Problem Incident Report logs.
• Responsible for printing in-store signage and placing in store.
• Responsible for pricing maintenance throughout the entire store.

Store Operations

• Maintain the store funds, i.e., cash, stamps, LD gift cards, coupons, and other assets.
• Count store funds and prepare bank deposits.
• Administer all point-of-sale charity fundraising programs (e.g., hospital lotteries).
• Be responsible for the administrative functions of the point-of-sale system (e.g., manager override numbers).
• Administer Transit Passes and Lottery Tickets programs (where applicable).
• Administer other programs as assigned by the store manager or head office (e.g., employee uniforms, employee lockers, bulletin boards, store supplies, etc.).

Customer Service

• Support the company mission statement, “To Provide a Superior Shopping Experience Everyday”.
• Provide prompt and efficient customer service based on 10/10 Sales Challenge philosophy.

You will exhibit strong administrative skills, technical and mathematical aptitude, combined with professionalism and be able to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information.

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, and a comprehensive benefits program including:

• Comprehensive, optional medical, dental, prescription drug, and vision coverage for you and your family.
• Company-matched RRSPs.
• Employee Discount Program.
• Ongoing In-House Training & Education Courses.
• Employee Family Assistance Program.
• Employee Recognition Program.
• Community Involvement.

Applicants must be available to work a flexible schedule, Monday to Sunday, and be available to start their shift as early as 5 am every day.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.