Store Systems & Administration Specialist

London Drugs INTERNAL; Vancouver; On-site; CAD 36,000 - 48,000; Full time

Job summary

London Drugs is hiring for Store Systems and Administration to manage store operations, pricing integrity, and IT coordination. The role reports to the Assistant Store Manager and Store Manager, with responsibilities spanning hardware, pricing, and POS systems.

The successful candidate will uphold company policies, maintain accurate logs, and support a fast-paced retail environment with strong admin and computer skills. Early morning shifts are required.

Responsibilities

• Maintain store hardware systems, including point-of-sale systems, operational software programs and communication networks
• Perform regular cleaning and maintenance of equipment
• Perform regular system backups as per the established procedures and schedule
• Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment
• Maintain Problem Incident Report logs
• Maintain the technical functions of the point-of-sale system
• Control the integrity of store pricing systems including daily file maintenance, price changes, in-store signage, impact reports, price ticketing reports and bin reports
• Work cooperatively with store management to identify concerns and solutions regarding the integrity of store shelf labels, signage, ad p.o.p., etc.
• Undertake merchandising problem-solving including the use of scanning problem forms and internal audit reports
• Maintain the store funds, i.e. cash, stamps, LD gift cards, coupons, and other assets
• Administer the over/short program and report to Loss Prevention department
• Administer all point-of-sale charity fundraising programs (e.g. hospital lotteries)
• Be responsible for the administrative functions of the point-of-sale system (e.g. manager override numbers)
• Administer Transit Passes and Lottery Tickets programs (where applicable)
• Administer other programs as assigned by the store manager or head office (e.g. employee uniforms, employee lockers, bulletin boards, store supplies, etc.)
• Support the company mission statement, “To Provide a Superior Shopping Experience Everyday”
• Provide prompt and efficient customer service based on 10/10 Sales Challenge philosophy

Job description

London Drugs is hiring for Store Systems and Administration to manage store operations, pricing integrity, and IT coordination. The role reports to the Assistant Store Manager and Store Manager, with responsibilities spanning hardware, pricing, and POS systems.

The successful candidate will uphold company policies, maintain accurate logs, and support a fast-paced retail environment with strong admin and computer skills. Early morning shifts are required.