Store Supervisor - Customer Care, Merchandising & Ops

Shoppers Drug Mart; Red Deer; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local retail pharmacy in Red Deer, Alberta is seeking a customer service manager to oversee cashier functions and merchandising. The ideal candidate will ensure compliance with store policies, train staff, and resolve customer issues effectively. Strong problem-solving skills, organizational abilities, and a commitment to service are essential. This role comes with flexible schedules, competitive pay, and a supportive team environment.

Benefits

Flexible schedules

Competitive pay

Purchase discount program

Online learning opportunities

Qualifications

• Strong organizational skills and efficiency in time management are essential.
• Must be able to solve problems to ensure customer satisfaction.

Responsibilities

• Manage customer service functions including cash and merchandising.
• Train cashiers and merchandising staff.
• Ensure compliance with loss prevention policies.
• Resolve customer issues according to established guidelines.

Skills

Planning

Judgement and Decision Making

Independent thinking

Problem solving

Computer literacy

Organizational skills

Efficient time management

Job description

A local retail pharmacy in Red Deer, Alberta is seeking a customer service manager to oversee cashier functions and merchandising. The ideal candidate will ensure compliance with store policies, train staff, and resolve customer issues effectively. Strong problem-solving skills, organizational abilities, and a commitment to service are essential. This role comes with flexible schedules, competitive pay, and a supportive team environment.