Store Supervisor - Customer Care, Merchandising & Ops

Shoppers Drug Mart; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community health services provider located in Calgary is looking for a Manager to oversee customer service functions, ensuring compliance with store policies and effective training of staff. This role requires strong problem-solving skills to maintain customer satisfaction and an organized approach to managing the store's operations. The candidate should be computer literate and possess efficient time management skills.

Benefits

Purchase discount program

Flexible schedules

Online learning opportunities

Competitive pay

Qualifications

• Must be organized and efficient with time management skills.
• Ability to think independently to organize the store.
• Strong problem-solving skills essential for customer satisfaction.

Responsibilities

• Managing customer service functions including cash and merchandising.
• Ensuring compliance with all store policies and operating procedures.
• Training cashiers and merchandisers in job functions.
• Resolving customer issues according to established guidelines.

Skills

Planning

Judgement and Decision Making

Independent thinking

Problem solving

Time management

Computer literacy

Organizational skills

Job description

A community health services provider located in Calgary is looking for a Manager to oversee customer service functions, ensuring compliance with store policies and effective training of staff. This role requires strong problem-solving skills to maintain customer satisfaction and an organized approach to managing the store's operations. The candidate should be computer literate and possess efficient time management skills.