Store Services Lead: Elevate Client Experience

Sephora USA, Inc; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A prominent beauty retailer in Toronto is looking for a Services Lead to support all departments in achieving sales objectives and delivering outstanding client service. Candidates should have 1-3 years of experience in a similar role and a passion for client engagement. The role requires strong time management and problem-solving skills as well as the ability to influence peers. The selected candidate will enjoy competitive benefits and a culture focused on training and career development.

Benefits

Comprehensive medical & dental benefits

Paid vacation

Competitive bonus structure

Invests in training and career development

Qualifications

• 1-3 years experience in a similar role or equivalent internal experience.
• Proven ability to influence peers and provide feedback.

Responsibilities

• Support departments on the sales floor within the store.
• Ensure proper execution of Sephora’s selling model.
• Engage with clients and cast as Manager on Duty.

Skills

Sales Experience

Strong client service skills

Effective time management

Problem-solving skills

Job description

A prominent beauty retailer in Toronto is looking for a Services Lead to support all departments in achieving sales objectives and delivering outstanding client service. Candidates should have 1-3 years of experience in a similar role and a passion for client engagement. The role requires strong time management and problem-solving skills as well as the ability to influence peers. The selected candidate will enjoy competitive benefits and a culture focused on training and career development.