Store Operations & Guest Experience Lead

Build-A-Bear Workshop; Mississauga; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading specialty retail store in Mississauga seeks an Assistant Workshop Manager to support store operations. Responsibilities include team leadership, driving sales, managing inventory, and ensuring exceptional guest service. Candidates should have 2 years of store management experience and a high school diploma. A positive and engaging leadership style is essential. This role demands the ability to work in a busy retail environment, including nights and weekends.

Qualifications

• 2 years of store management experience in customer-centric business, preferably specialty retail.
• 2-4 years of experience preferred.
• Ability to lift more than 25 pounds.

Responsibilities

• Lead and inspire team during shifts.
• Drive sales by implementing effective strategies.
• Ensure merchandising displays adhere to brand standards.
• Oversee inventory management processes.

Skills

Store management experience

Customer service

Team leadership

Sales strategies

Education

High school diploma

Associate’s degree in business or management

Job description

A leading specialty retail store in Mississauga seeks an Assistant Workshop Manager to support store operations. Responsibilities include team leadership, driving sales, managing inventory, and ensuring exceptional guest service. Candidates should have 2 years of store management experience and a high school diploma. A positive and engaging leadership style is essential. This role demands the ability to work in a busy retail environment, including nights and weekends.